Accounts Receivable Analyst
IBM Spain
Total des années d'expérience :22 years, 1 Mois
Management of cash-inflow activities for the organization:
•Analysis of companies' business behaviour
•Reporting and liaison at customer and business executive level
•Communicating with customers via phone or email.
•Follow up collection and allocation of payments
•Monitoring customer account details for non or delayed payments and other irregularities
•Investigate and resolve customer queries
2008 - present IBM, Madrid, Spain
Accounts Receivable Analyst
Management of cash-inflow activities for the organization: • Analysis of companies' business behaviour
• Reporting and liaison at customer and business executive level
• Communicating with customers via phone or email.
• Follow up collection and allocation of payments
• Monitoring customer account details for non or delayed payments and other irregularities
• Investigate and resolve customer queries
2007 Grespania, Castellón, Spain
Export Assistant
Working in the commercial department liaising with national and international customers to ensure a smooth operation for exporting product and an optimum coordination of outgoing shipments
Working in the commercial department liaising with national and international customers to ensure a smooth operation for exporting product and an optimum coordination of outgoing shipments
Teaching different levels of Spanish:
•Creating lesson plans, classroom activities and exams
•Assessing student progress
•Teaching Spanish culture
2005 HCREO (Hispanic Council for Reform and Educational Options), Washington DC, USA
Consultant (temporary)
Participated in the writing of an intercultural book for Hispanic trainers and parents inside the program School choice
Provided administrative and logistical support to the Project at the International Visitors Division, funded by the State Department
2004 Organization of American States (OAS)
Project Assistant at the Unit of Education and Social Development
Assistance in the projects "Inter American Observatory of Cultural Policies" and "Democratic Culture through Education"
Assistance in the projects “Inter American Observatory of Cultural Policies” and “Democratic Culture through Education”
2002 and 2004 UMBC
2003 Inter-American Development Bank (IADB), Washington DC, USA
Translator at the Indigenous Peoples Unit
Translation of diverse documents from English into Spanish
Translation of diverse documents from English into Spanish
2010 - 2011 CEU San Pablo University, Madrid, Spain. MA in International Relations Analysis of political, economic and cultural relations in the international context
BA Honors Degree in English Studies
MA thesis: "The internalization of Spanish companies in India and China" 1991 - 1996 Jaume I University, Castellón, Spain
BA Honors Degree in English Studies