Guest Services Personnel
Al Ahli Hospital
Total years of experience :19 years, 6 Months
• Attending to guests’ needs, complaints and inquiries with due professionalism and accommodation by responding in accordance with Hospital Policy.
• Creating and entering guests’ medical records into hospital universal computer system and systematic filing of hard copies.
• In charge of schedules and arrangement of resident doctors, physicians and guests’ medical appointments.
• In charge of monitoring and verification of guests’ insurance policies and payment transactions.
• In charge of preparation and tally of billing reports and sales on a daily routine.
• In charge of orientation and training of new guests service personnel.
• Performing daily tasks effectively and attending to guests’ satisfaction with confidentiality.
• Greeted Customers in a courteous and professional manner.
• Assisted in monitoring stock inventory on a daily routine.
• Assisted in delivery of food service with fast and friendly approach.
• Supervised birthday events on occasional basis.
• Performed other tasks assigned by manager or crew chief.
Associate in Office Management