secretary
First Gulf Legal Translation
Total des années d'expérience :5 years, 10 Mois
Answer phone call and direct calls to appropriate parties or take messages.
Preparing daily sales reports, monthly sales reports, productivity reports (work from translator and word count for each job order) and providing sales information to management.
Greet and welcome clients effectively to meet their requirements such as when, how and where they need documents for translation. Thus with quality, accuracy and quick delivery.
Communicate verbally or through emails to answer inquiries and prepare quotation and other information required.
Set up work procedures such as preparing all documents attached with all the requirements for translation, coordinate with translators and confirm work.
Organizing and storing paperwork, documents and computer based information.
Registration of invoices and collecting payments from regular and walk in clients.
Done other duties as required.
multitask secretary - Preparing monthly sales reports. Registration of invoices and payments. Issuing invoices and delivery notes to clients. Answer all incoming calls and handle caller's inquiries whenever possible. Organize and maintain files and records. Place orders for suppliers and services while tracking progress and results. Open/sort and distribute incoming correspondence through faxes and email.
forwarding invoices and credit notes to respective clients attached with their local purchase order according to company's agreement. Preparing reports on daily and monthly basis. Solving invoice queries, invoicing everyday sales, credit notes and post. Providing complete information of sales to management - daily/monthly basis. Organize and maintains filing system, Solving ticket issues or refunds in the appropriate airlines.
Cashiering operations. Ensuring that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging customer. maintaining outstanding standards, solid product knowledge, and other aspects of customer service. Performed miscellaneous job related duties as assigned.
Prepare all Quirinians respondents request duly approved by the government officials. Process clients request and take corresponding approvals according to the policy and procedures. Giving proper clients assistance at all times.
Cashiering operations. Giving customer assistance while in store shopping through excellent customer service . Communicating customer request to management. Maintaining an awareness of all promotions and advertisement. Handle customer complaints and solving them whenever possible.