عنان ياسين

• Led and scaled sales function, establishing structured and performance
driven operation from early-stage setup
• Managed high-value real estate transactions across residential and
commercial assets, including complex and large-scale deals
• Built and maintained strong investment pipeline, focusing on high-net
worth clients and strategic investors
• Implemented CRM governance (Pixxi) and structured follow-up frameworks,
enhancing efficiency and pipeline visibility
• Worked closely with senior management and marketing to refine lead
generation strategies and improve lead quality
• Established KPIs and reporting frameworks to strengthen performance
management and sales accountability
• Led recruitment, onboarding, and development initiatives to build
consistent and results-oriented sales environment
•
◦ Strengthened client relationships through tailored advisory, ensuring
long-term engagement and repeat business

• Managed high-net-worth and institutional portfolios exceeding AED
500M+, delivering tailored investment and savings strategies.
• Built and maintained long-term client relationships through structured
advisory, portfolio reviews, and financial planning.
• Achieved strong client retention through personalized portfolio
management and consistent engagement.
• Drove revenue growth through strategic client acquisition, relationship
expansion, and cross-selling initiatives.
• Conducted risk profiling and asset allocation aligned with client objectives
and market conditions.
• Ensured full compliance with KYC, AML, and ESCA regulatory requirements.

▪ Leverage database and single view insights to identify high-potential prospects
and drive targeted sales initiatives.
▪ Engage and persuade potential clients to adopt bank’s innovative financial
solutions, consistently achieving monthly targets.
▪ Ensure rigorous compliance by verifying documents against original KYC
guidelines, maintaining regulatory integrity.
▪ Clearly communicate bank charges, terms, and conditions to foster transparency
and build customer trust.
▪ Maintain precise, real-time activity records to optimize relationship management
and sales performance.

• Managed relationships with high-net-worth and retail clients, ensuring
strong retention and satisfaction
• Supported portfolio monitoring, client engagement, and onboarding
processes
• Increased revenue through cross-selling banking products
• Ensured compliance with KYC, AML, and internal regulatory standards

Provided high-level executive support to CEO, ensuring seamless daily
operations and strategic efficiency
▪ Crafted, formatted, and edited reports and documents with precision, enhancing
professionalism and clarity
▪ Managed comprehensive data entry and record-keeping to support
organizational accuracy and compliance
▪ Handled all incoming calls and correspondence, representing senior
management with professionalism and tact
▪ Coordinated complex travel arrangements and visa processing, optimizing time
and cost efficiencies
▪ Oversaw internal and external communications, maintaining strong stakeholder
engagement on behalf of leadership
▪ Scheduled and prioritized appointments, maintained dynamic calendars, and
issued timely reminders to maximize productivity
▪ Executed document management tasks including copying, scanning, faxing, and
note-taking with attention to detail
▪ Procured office supplies and managed mail and courier services, ensuring
operational continuity and resource availability

VARIOUS BRANDS (AXE SPRAYS, DOVE, GULF FOOD, FORD
CARS, PHILIPS ZOOM, NISSAN CARS, DUBAI DUTY FREE, Sephora

• Greet visitors and members, providing exceptional customer service and
representing the brand professionally
• Answer incoming calls and support front desk operations, ensuring seamless
administrative workflow
• Prospect and generate leads through strategic outreach via calls, texts, and
emails, increasing membership pipeline
• Engage with potential members at local events and during gym activities to drive
membership growth
• Cultivate and retain long-term client relationships, boosting membership
retention and satisfaction
• Drive membership acquisition through effective onboarding, upselling, and
personalized customer engagement
• Coordinate and execute targeted marketing campaigns to enhance brand
visibility and member engagement
• Resolve member issues promptly and professionally, maintaining high levels of
customer satisfaction