أناند Haran

 Monitor, Measure and evaluate Account(s) performance
 Identify Repeat Business Opportunities and propose new enhanced opportunities to Clients
 Identify new Business Opportunities in the region and prepare consulting proposals and Implementation Road Maps
 Work closely with Internal stakeholders and Design Product Portfolios for prospective clients

o Leading a team of 5 Program Managers across a portfolio of 14 banking customers in Middle East and Europe
o Hand in Hand collaboration with other functions like Pre-Sales, License Sales, Product Development and Support to ensure Highest Customer Satisfaction. (Global Customer Satisfaction surveys have recognized me as Nominee for the President’s Award in 2011)

 Team Lead for the migration of ‘Letter of Credit’ reimbursement process operations from New York to India and setting-up India operations.
 Ensure adherence to six sigma quality Bank standards in Correspondent Banking Business.
 Interact with Anti-Money laundering teams for safe business.
 Coordinate for IMEX software implementation.

o Participated in a six sigma orientation program.
o Achieved a 99.76% accuracy in payment operations

INLAND TRADE OPERATIONS FOR DELHI CORPORATE BRANCH
DD DRAWING ARRANGEMENT FOR FOREX DEPARTMENT
BACKOFFICE FOR THE DEALING ROOM FOR SETTLEMENTS