Associate Technical Lead
First American India Pvy Ltd
Total years of experience :14 years, 5 Months
➢ Implementation and management of Microsoft Windows clustering setup on File servers & SQL Servers for various server environments (2003/2008)
➢ Security Patch Management, OS and application deployment on Servers via Symantec Altiris deployment solutions.
➢ User & Group Management using Group Policy Objects, Troubleshooting DNS & DHCP issues, Active Directory related issues and Windows cluster administration.
➢ Working with vendors for Root cause Analysis (RCA) for server related issues.
➢ Managing the Storage Infrastructures across multiple platforms (EMC VMAX, VNX, Clarion, Symmetrix)
* LUN Creation/ Masking, Zoning, SRDF Remote Replication and local BCV cloning, Snapshot, EMC Power path Installation, Up gradation, Managed Thin devices, pool creation, adding, Deletion Devices.
1. First American (India) Pvt Ltd, Bangalore.
Designation: Associate Technical Lead - Data Center Server Operations.
Duration: July 2008 to till date
Responsibilities
➢ Managing VMware infrastructure environment with ESX servers, 1300 plus virtual machines.
* Managing and configuration of VMware Cluster, VMotion, Resource Pool, DRS and VMware HA & FT.
* Experience in Physical to Virtual (P2V) and Virtual to Virtual (V2V) conversions by using VMware Converter.
* Extensive experience with Build & trouble shooting VMware ESX/ESXi Server and Virtual center server.
* Configuration of virtual switches and network connections. Creating and configuring port groups.
* vSphere SRM and Veeam Implementation for replication.
➢ Windows Server 2008 Hyper-V virtualization configuration for servers. Administering and managing of Hyper-V Server Infrastructure for Prod & Non production environments.
➢ Administering and Managing of 10000+ Windows Servers (Windows 2000/2003/2008) across the First American Corporation's datacenter location.
2. Fidelity Business Services India Pvt Ltd, Bangalore.
\[ Deputed from PC Solutions Pvt Ltd, New Delhi \]
Designation: Customer Support Engineer - IT Infrastructure Services.
Duration: September 2006 to July 2008
Responsibilities
➢ Administrating and managing different Windows Servers across Fidelity's Bangalore, Chennai and Gurgaon locations.
➢ Remote management of Servers using HP ILO, Avocent DSView, VI client, RDP and Dameware Remote control tools.
➢ Administering and Managing of Virtual Network Infrastructure - VMware ESX 3.5.
* VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
* Management and allocation of resources to the VMs including RAM, CPU, Disk Space and NIC cards.
* Performing Snapshots, Cloning, VM Templates, cold migrations and hot migrations.
* Analyzing, monitoring and fine tuning of VMs for optimal performance.
➢ Security Patching of Windows servers in datacenter using Altiris Patch management, OS deployment using Altiris deployment solution and remote installation of applications using Fidelity Application Installer support tool.
➢ Active Directory Administration & Troubleshooting - Including Domain user account management, Group Policy management and Creating and Managing OUs.
➢ Maintenance of DNS, DHCP, WINS and Active Directory Servers in Windows 2000/2003 Network Infrastructure.
➢ Windows Server 2000/2003/2008 administration, performance monitoring and Server Hardening.
➢ Day to Day operational issues, troubleshooting, maintenance, and security on Windows 2000/2003/2008 servers
➢ Assembling and mounting of HP Proliant Server machines as per the requirements from Business Units. Root cause Analysis (RCA) and Working with Vendors.
➢ Updating and maintaining HP Server's hardware drivers, firmware, software and service pack's to proactively ensure optimal performance.
➢ VERITAS NetBackup monitoring and related troubleshooting.
3. Lucent Technologies India Ltd, ITPL, Bangalore
\[Deputed from Mind River Information Technologies Private Limited, Bangalore\]
Designation: Associate Engineer - GHD Operations.
Duration: November 2005 to September 2006.
Responsibilities
➢ Installation, Configuration, Troubleshooting of different types of OS (Windows98/XP/ 2000prof & Server and Server 2003) and managing them remotely with Netmeeting, Remote Desktop and Dame ware Remote control tools.
4. Offetta Group Pvt. Ltd, Chengannur, Kerala.
Designation: System Administrator.
Duration: September 2003 to October 2005.
Responsibilities
➢ Maintaining a local area network of 200 plus systems and 20 plus printers, with Windows 2000 OS as servers and Win 9x /Win 2000professional as Clients.
➢ Assisting end users for issues related to computer hardware, operating system, network and anti-virus application to ensure maximum production uptime.
➢ Installation, Upgradation, configuring and Trouble shooting of various operating systems like Windows98, Windows NT, Windows2000 Professional/Server and Windows XP.
➢ Security patches and Antivirus administration in Windows environment. Antivirus software installation, configuration and on-demand scanning during virus threats.
➢ Day to day user related problems, such as problems related to login, mailing, printing and different application related.
➢ Windows Server Administration, Domain user account management & Group Policy Management in 2000/2003 server environment.
➢ Altiris Security Patch management, Veritas NetBackup monitoring, Antivirus/Windows updates, Software deployment, Disk space management on Servers and Workstations.
➢ Monitoring of Windows Server performance using Microsoft Operation Manager (MOM) monitoring tool.
➢ Responsibility includes co-ordination with US & Canada incident management in case of international & domestic circuit failures and Process outages.
➢ Configuration and management of user remote access connection to the virtual private network using Lucent IPSec client software.
➢ BSC in Information Technology, Kuvempu university in 2011.
➢ Post Graduation in Computer Science, DOEACC Society New Delhi in 2002.
➢ Diploma in Mechanical Engineering, State Board of Technical Educations Kerala in 1999.
➢ Pre-Degree (Mathematics), Calicut University Kerala in 1996.
➢ SSLC from State Board of Examinations Kerala in 1994.