Anas Alhomaide

Night Auditor - Le Méridien Makkah

* Conducted daily night audit procedures and verified financial transactions.
* Reconciled guest accounts, room charges, and revenue reports to ensure accuracy.
* Prepared and reviewed end-of-day financial and operational reports.
* Assisted guests with check-in, check-out, and overnight guest inquiries.
* Utilized Opera PMS for reservations, guest account management, billing, and reporting.
* Coordinated with front office, housekeeping, and other departments to ensure smooth overnight operations.
* Ensured compliance with hotel policies, procedures, and service standards.
* Handled cash, credit card transactions, and payment reconciliations accurately.

During my experience at the front desk, I developed strong communication skills with
guests from different backgrounds and learned how to handle a wide range of situations
calmly and efficiently. I became skilled at resolving guest concerns quickly and smoothly,
often ensuring that issues were addressed and solved during the same interaction. This
experience also gave me valuable insight into the hospitality industry and strengthened my
ability to provide professional service in a fast-paced hotel environment.