أنس شبيطة

1. Created and implemented a thorough Operational Technology (OT) strategy that complies with industry 4.0 standards.
2. Led the flagship deployment of essential OT components, such as OT Core Network, Manufacturing Execution Systems (MES), and IoT integration, to facilitate smooth data transfer and operational effectiveness.
3. Oversee the creation and implementation of the enterprise architecture roadmap and vision, and ensure that it is aligned with business objectives.
4. Created and implemented effective governance procedures for choosing an IT architecture.
5. Provided leadership in defining and managing the organizations technology vision, ensuring it supports strategic goals.
5. Collaborated with PwC to create and execute a strong IT operating model.
6. Evaluated emerging technologies and trends, including AI Technologies, to determine their potential impact and
suitability for the organization.
7. Led the selection of enterprise-wide tools, platforms, and solutions to meet business needs.
8. Managed and mentored the enterprise architecture team, fostering skill development and knowledge sharing.

Drive the cultural and technological change for the cloud transformation, developing and coordinating Cloud architectural principles including application development, data management, enterprise management, governance, security and privacy. Manage and propose new initiatives, including IoT, Blockchain, Robotics, Microservices, DevOps and Containerization.
Create and implement Technology strategy and direction by conducting product evaluation, technology impact assessment, project blueprints. Collaborate with stakeholders from different functions as well as external partners. Lead a talented team of Cloud Engineers, Architects, DevOps and FinOps, adopting and rolling out Agile and Scrum Methodology across IT Department. Manage multi-million IT and Cloud agreements.

o Achieved $ 1.8 million Cloud cost optimization per year by implementing governance and cost optimization best practices including workload reservation, adopting Kubernetes and containerization, right sizing and redesigning Cloud workloads, and negotiating contracts with Cloud service providers including Microsoft Azure, Amazon Web Services and Google Cloud Platform. As well, collaborating with finance in implementing FinOps processes and practices to control cost and define budgets for Cloud projects.

o Vetted and implemented Cloud Center of Excellence by standardizing the framework for Cloud across various disciplines including governance, security, architecture, service and cost management resulting in 60% reduction in time to market, 60% increase in security posture and 30% in cost optimization.
o Achieved a 5-star user experience and satisfaction by participating in the planning and roll out of Microsoft 365 and modern workplace for more than 10, 000 users prior to COVID-19 pandemic, resulting in a smooth transition to Work from Anywhere policy. The engagement included the implementation of Crisis Management tool integrated with Microsoft Teams for instant communication and updates.
o Participated in the planning and implementation of Food Traceability initiative for selective products using IBM Blockchain, providing full visibility (Factory to Fork), resulting in improved customer experience and trust.
o Coached, mentored and led a team of ten direct reports across architecture, DevOps, DevSecOps, Modern Services, Data Engineering and FinOps (Offshore and onsite). Motivating the team to achieve all required cloud certifications to provide top notch Cloud services to support the digital transformation. Initiated and implemented Scrum and Agile practices using Azure DevOps dashboard with daily standups and prioritized backlogs.
o Achieved 30% saving in OPEX cost and 50% in CAPEX for physical stores (200 stores) by implementing Azure Virtual Desktop replacing FAT clients with Thin Clients and moving the computational power to the Cloud while enhancing the user experience through Desktop as a service. Initiated a Store Cloudification project to replace and consolidate legacy virtual machines with modern services including App Service, Azure Active Directory, Azure Defender, Azure Blob Storage and other technologies, resulting in a cost saving of 40% in OPEX.
o Acting as a technology ambassador for business initiative and projects including Planogram, Inventory Robots, Unmanned Stores (City+), Last mile, fulfilment, and E-commerce initiatives.
o Participated in the design and implementation of DevSecOps and DevOps practices, including the branching strategy, GitOps, implementation of security tools including Whitebolt, SonarCloud and TrendMicro SmartCheck for container images.
o Proposed and implemented employee engagement robots using Sanbot humanoid robots to improve the employees’ experience by sharing memos, updates and birthday celebration using humanoid robots. Designated as Top Talent in 2019 and 2020 as a result of innovation and thinking out of the box.

1. Established the EA Office, setting strategic IT principles and integrating operational technology frameworks.
2. Established a clear architectural vision integrating business, application, data, and technology domains.
3. Developed and implemented governance frameworks, policies, and standards for enterprise architecture. 4. Ensured compliance with regulatory requirements, industry standards, and organizational policies in all architectural decisions.
5. Evaluated and recommended new technologies, tools, and methodologies to enhance business processes and IT capabilities.
6. Drove innovation by identifying opportunities for adopting emerging technologies and aligning them with the organization's goals.
7. Aligned IT initiatives with business strategies to enable growth and operational efficiency.

1. Directed the cloud strategy and the CCoE across different pillars, including Architecture and Design, Ops (SRE, DevOps, DevSecOps and FinOps), Governance, Network, and Security.
2. Drove cloud adoption strategies and promoted a cloud-first approach across the organization.
3. Established governance frameworks, policies, and standards for cloud usage to ensure security, compliance, and cost optimization.
4. Oversaw the design and implementation of cloud solutions that align with business and technical needs.
5. Provided expertise in modernizing legacy systems and integrating them into the cloud ecosystem.
6. Built and led a high-performing CCoE team, fostering skill development and knowledge sharing.
7. Provided training and support to IT teams and business units to enhance cloud competency.

1. Led cloud transformation, implementing Microservices, Containerization, and Low Code/No Code platforms, driving business innovation.
2. Managed initiatives in IoT, Blockchain, and Robotics, integrating with cloud solutions to enhance operations.
3. Acted as a technology ambassador for business initiatives and projects including Planogram, Inventory Robots, Unmanned Stores (City+), Last mile, fulfillment, and E-commerce initiatives.
4. Oversaw multi-million-dollar IT agreements using Strategic Portfolio Management to align investments with priorities.
5. Defined and executed the strategic vision for cloud and mobility initiatives, and ensured alignment with organizational goals and IT strategy.
6. Drove innovation by leveraging cloud and mobility technologies to enhance business agility and operational efficiency.

Planned the technology changes within the IT Systems department. Planned and assessed IT Systems related projects, including disaster recovery and business continuity, preparing standard operational procedures and systems documentation. Prepared team development plans, including technical and soft skill trainings. Defined priorities in alignment with business strategy, communicating KPIs to the management group. Managed the financial budget for the IT Systems department.

o Contributed to the transformation of the E-commerce platform by migrating the existing platform to SAP Hybris, resulting in 20x sales and page visits.
o Achieved 30% in security posture by implementing Wireless Security (Microsoft Network Policy Server), Pass the Hash controls, Network Printer security and end point hardening using CIS benchmark in order comply with audit requirements and achieve PCI DSS certification.
o Achieved 90% automation for interfaces and data transfer between internal systems and third parties by implementing Managed File Transfer (Control M) to reduce the manual transfer while implementing the recommended security practices for data transfer.
o Coached and led a team of 5 IT Systems engineer, planned the KPIs, improvement plans and trainings for the team.

1. Planned the technology changes within the IT Systems department.
2. Planned and assessed IT Systems related projects, including disaster recovery and business continuity, preparing standard operational procedures and systems documentation.
3. Prepared team development plans, including technical and soft skill training.
4. Defined priorities in alignment with business strategy, communicating KPIs to the management group.
5. Managed the financial budget for the IT Systems department.

Spearheaded IT projects by coordinating between diverse technical teams.
Prepared project charters, planning and designing architecture for new
technologies.
Proposed new products and solutions to enhance performance and efficiency.
Extended third-level support to IT managers to ensure smooth operations of
the IT function.

Provided expert support to 120+ stores across 10 countries, delivering the on-site and remote rollout of IT Systems (Microsoft Exchange, Windows Servers, File Services, Backup, and Virtualization) for more than 7000 users and 1200 servers. Proactively identified IT projects to improve service performance, undertaking a comprehensive technical overview of technology and applications.

1. Provided expert support to 120+ stores across 10 countries.
2. Delivered on-site and remote rollout of IT Systems (Microsoft Exchange, Windows Servers, File Services, Backup, and Virtualization) for more than 7000 users and 1200 servers.
3. Proactively identified IT projects to improve service performance, undertaking a comprehensive technical overview of technology and applications.

Provided operational support, including design, network setup and maintenance of endpoint devices. Managed and supported the network LAN within the store. Acted as an IT ambassador with the business and technical team. Delivered training to end user on IT applications and systems.

1. Provided operational support, including design, network setup, and maintenance of endpoint devices.
2. Managed and supported the network LAN within the store.
3. Acted as an IT ambassador with the business and technical team.
4. Delivered training to end users on IT applications and systems.