ancy ligin

v Provide full secretarial and administrative support to senior management.
v Prepare operational reports, presentations, correspondence, and management
summaries.
v Monitor departmental performance reports and maintain accurate records.
v Coordinate meetings, schedules, and inter-department communication.
v Maintain departmental records, performance reports, and confidential files.
v Monitors technicians daily productivity reports and corresponding documentation.
v Track key performance indicators (KPIs) including turnaround time, first-time fix rate, and
customer satisfaction.
v Monitor TSB activities and calculate recall-related data.
v Assist in the preparation and monitoring of departmental budgets.
v Support audits, compliance requirements, and internal inspections.
v Coordinate training schedules and maintain training documentation.
v Liaise with sales, marketing, and technical teams to ensure smooth operations.

v Managed office correspondence, emails, and filing systems and documentation.
v Prepared administrative and financial reports for management review.
v Coordinated purchase orders, shipments, and supplier follow-ups.
v Assisted with purchasing, accounts payable, and general office functions.
v Prepared regular financial reports and provided supporting data to the finance team.
v Sent enquiries, obtained quotations, and coordinated with suppliers.
v Managed customs clearance documentation and authorized related service payments.
v Maintained inventory records and monitored stock levels.
v Handled client communications and resolved issues efficiently.

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v Provided administrative and secretarial support to management.
v Managed courier services, mail distribution, and office documentation.
v Coordinated shipments and liaised with shipping and customs clearing agents.
v Verified invoices related to customs clearance and forwarded them to the finance
department.
v Tracked budgets, followed up on outstanding accounts, and supported the finance
team.
v Maintained office records, filing systems, and office library documentation.
v Prepared telex transfer documentation and provided required information to the finance
team.
v Ordered office supplies and coordinated with suppliers to obtain best pricing.
v Monitored shipment schedules and followed up on delivery status.