anda rusu

Position: Administrator, Applications and Web content
Period: April 2013-present
Daily tasks
• my daily tasks vary depending on the project.

Projects
• http://www.maintainmomentum.com: e-learning and improvement portal
• Project stages in which I was involved: development
• Responsibilities during the project: development
• Technologies used: PHP, Codeigniter, HTML, jQuery, JavaScript, MySQL

Position: Customer Service Representative
Employer: Vodafone Romania
Period: April 2008 - June 2011
Daily tasks
• phone support for customers

Achievements: communication skills, customer orientation, attention to detail

Position: Administrator, Applications and Web content
Employer: Vodafone Romania
Period: June 2011 -March 2013
Daily tasks
• my daily tasks vary depending on the project. Overall, I am responsible for the development, testing and maintenance, but each project has its own additional tasks.

Achievements: building applications with high scalability, used by over 500 users daily, with direct impact in interaction with customers and agents results.

Projects
• Data Sender: application to manage support tickets sent to second level of support
• Project stages in which I was involved: development, implementation, maintenance
• Responsibilities during the project: development, implementation
• Technologies used: PHP, Codeigniter, HTML, jQuery, JavaScript, MySQL
• Meet The Customer: portal for online courses, appointments in the store, recording feedback, for departments that don't interact directly with customers
• Project stages in which I was involved: development, implementation, maintenance
• Responsibilities during the project: development, implementation
• Technologies used: PHP, Codeigniter, HTML, jQuery, JavaScript, MySQL


• Excellence Points Portal: online store that allows agents to receive performance points and buy
products
• Project stages in which I was involved: development, implementation, maintenance
• Responsibilities during the project: development, implementation
• Technologies used: PHP, Codeigniter, HTML, jQuery, JavaScript, MySQL