Andleeb Rabbani

 Managing daily call center operations and sales campaigns
 Supervising sales agents and monitoring performance
 Ensuring quality assurance and compliance with campaign guidelines
 Coordinating with clients and handling reporting
 Improving productivity and sales conversion rates

 Managed Etisalat sales campaigns and team operations
 Supervised agents, set targets, and tracked KPIs
 Conducted training and performance evaluations
 Ensured customer satisfaction and quality standards
 Prepared daily and monthly performance reports

 Supervised call center floor activities and agent performance
 Assisted agents in achieving sales targets
 Monitored call quality and customer interactions
 Supported management in reporting and operations