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Andrea Butic, Hostess/receptionist

Andrea Butic

Hostess/receptionist·Dip n Dip

Kuwait

Bachelor's degree, Economics

Work experience

Total years of experience: 16 years, 5 months

Hostess/receptionist

May 2014 - Present

Dip n Dip

Al Kuwait, Kuwait

May 2014 - Present

Responsible in greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all staff, maintaining courteous and efficient operation of the dining room to ensure guest satisfaction. Engage in multi tasking services, taking orders dispatching foods and maintaining cleanliness around. Assuring guests satisfaction in meeting their demands by resolving their complains.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

restaurant supervisor

December 2020 - September 2024

tagzia group

Al Kuwait, Kuwait

December 2020 - September 2024

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Foh supervisor

September 2016 - September 2019

Dip n dip

Al Kuwait, Kuwait

September 2016 - September 2019

supervise and maintain teamwork on the floor to achieve sales and smooth operation. responsible in providing quality service for cutomer satisfaction.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Receptionist/cashier/hostess

October 2012 - May 2014

Bice Ristorante, Thunaeya International Group

Al Kuwait, Kuwait

October 2012 - May 2014

Responsible in handling cash and ensure correct amount during operation. Submitting daily sales report to the person in the charge at the end of the shift. In charge of incoming calls for reservation, customer inquiries and orders. responsible in outgoing calls for daily business transaction.Helping during operation to ensure customer satisfaction.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cashier

June 2010 - October 2012

Alberwas moroccan restaurant

Al Kuwait, Kuwait

June 2010 - October 2012

Responsible in handling cash and ensure correct amount in opening and closing duty. submitting daily reports and cash to the accountant at the end of shift. Responsible in incoming and outgoing calls for customer queries, reservation and business transaction. Responsible in filling some important documents needed in the restauranta. Help in serving and taking order when busy times in the restaurant.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

saleslady

January 2010 - June 2010

Mobile Shop

Al Kuwait, Kuwait

January 2010 - June 2010

Selling cellphone and accelories
Company industry:
Software Development
Job role:
Sales

Education

PLT college , Bayombong Nueva vizcaya

May 2005

May 2005

Bachelor's degree, Economics

Philippines

Im a graduate of bachelor of science in business administration, major in economics and taken mostly all units in banking and finance. I had my on job training at the accounting office, as an assistant in filling, cashier and handling phone calls.

Skills

Day to day Operations
Expert
Day to day Operations
Expert
Microsoft Money
Expert
Microsoft Money
Expert
Socially Responsible Investing
Expert
Socially Responsible Investing
Expert
Receiving
Expert
Receiving
Expert
Spoken Word
Expert
Spoken Word
Expert
microsoft word, microsoft excel, basic computer
Intermediate
microsoft word, microsoft excel, basic computer
Intermediate
Day to day Operations
Expert
Day to day Operations
Expert
Microsoft Money
Expert
Microsoft Money
Expert
Socially Responsible Investing
Expert
Socially Responsible Investing
Expert
Receiving
Expert
Receiving
Expert
Spoken Word
Expert
Spoken Word
Expert

Languages

English
Expert
Arabic
Intermediate