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Andrew Anthony, Business Analyst

Andrew Anthony

Business Analyst·Dell

India

Master's degree, Human Resources

Work experience

Total years of experience: 11 years, 10 months

Business Analyst

August 2014 - Present

Dell

India

August 2014 - Present

For the first 2 years at Dell, I worked into customer service operations. We delivered the pilot batch for the email process for small and medium business, consumers and commerical businesses. I wanted to explore Sales Operations and applied for the role. The experience and expertise earned has been immense in the sales field.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Osmania University

March 2016

March 2016

Master's degree, Human Resources

India

GPA (percentage): 62%

GPA (percentage): 62%

Managed a project based upon Work-Life Balance. Supplied samples on case studies across Multi-National Companies. It was a fruitful outcome and gave an insight to how people manage their day-to-day activities.

Skills

Training
Expert
Training
Expert
Data Analysis
Expert
Data Analysis
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Convincing Skills
Expert
Convincing Skills
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
Market Analysis
Intermediate
Market Analysis
Intermediate
Research and Data Analysis
Expert
Research and Data Analysis
Expert
Customer Service Operations
Expert
Customer Service Operations
Expert
Analytical Ability
Expert
Analytical Ability
Expert
Account Management
Expert
Account Management
Expert
Communication
Expert
Communication
Expert

Languages

English
Expert

Training and Certifications

Certifications
Certified Scrum Master
May 2020 - May 2022

Hobbies

  • Swimming, Cooking, Sketching, Gardening, Astronomy, Cars, Current Affairs
    Won several recommendations for being the best trainer, best employee of the year award, best quality standards an service level across accounts managed.