Supervisor/Duty Manager
West Orchards Shopping Centre
Total years of experience :42 years, 5 Months
Working at a large shopping Mall in Coventry City Centre. Supervising a team of 10 Security Officers. The running of a CCTV Control Room. Producing rotas and ensuring all paperwork is correct. Working closely with Security and Police within the City Centre to prevent retail loss and Anti-Social Behaviour. Arresting and holding when necessary Shoplifters and other criminals. Until Police Authorities arrive to take them away. Ensuring all CCTV Cameras, Fire and Intruder alarms are operating as per required specifications. Ensuring the centre is locked down and secured out of hours. Communicating with night staff during emergencies. Carrying out property inspections ensuring all tenants are up to date in all aspects of Health and Safety. I also carry out the responsibilities of Duty Centre Manager.
January 19 2010 - 4 March 2011
Profile Security
Security Operative
Working on a rota system at Bournville House Sub contracted to Cadbury's. PLC
Ensuring the safety of personel and property in and out of working hours working a rota system.
Ensuring all CCTV Cameras, Fire and Intruder alarms are operating as per required specifications.,
Locking down office area.
Issuing/Return important Keys.
Issuing and control of Electronic passes
May 2008 - 18 September 2009.
CCTV/Security Operations Centre Team Leader.
Janusian Saudi Risk Management
Security Operations Centre Supervisor at the Tornado Programme Depot Maintenance & Upgrade Program (TSP)
AL Khobar Kingdom Of Saudi Arabia
Managing a team of CCTV Operators/Gate Security Staff
Ensuring all electronic surveillance systems are operating as per required specifications.
Ensuring the safety of personnel buildings and equipment. This includes 2 hangers and twenty Royal Saudi Airforce Tornado Fighter Bombers undergoing upgrade/Maintenance at a high value military complex.
Controlling Access/Exit to the complex and surrounding units.
Ensuring the team check all vehicles as per Anti Terrorist protocols.
Use of under Vehicle camera systems.
Working with multinational/ Ex Pat Personnel
First Point of contact For VIP visitors to a flagship maintenance depot.
April 2006 - May 2008
Training Centre Supervisor (Custody Supervisor)
GSL Rainsbrook Secure Training Centre
Coach, support and develop staff, including supervision, to maximise their performance Demonstrate to trainees, through pro-social modelling, the value of education and care, and the ability to develop skills and change their behaviour, encouraging them not to re-offend when released.
Facilitate group and individual offending behaviour programmes,
Liaise effectively and professionally with internal and external agencies, parents and carers, Support the senior management team in the implementation of development strategies promoting a positive approach to ensure the change process is embraced.
July 2004 - April 2006
Training Assistant
GSL Rainsbrook Secure Training Centre
Custody Officer
Ensuring a safe living environment so that Male and Female trainees to carry out their sentences.
Assisting them In the Classroom during the 25 Hrs Education Per week.
Form trusting, respectful, boundaries, professional relationships with trainees, in order that they respond and react appropriately to information and guidance.
Facilitate group and individual offending behaviour programmes, complying with training plans and within contractual compliance, in order to reduce offending.
Drug and Alcohol misuse.
Anti Bullying.
Victim empathy.
Independent living.
Crime avoidance.
Life Skills
Managing Challenging Behaviour.
March 2004 - July 2004 Voluntary Work Youth At Risk
This was a initiative led by the Marconi Electronics Company.
It was based around a 3 months mentoring process ending in a week long residential course for the young people.Involved.
The course was aimed at targeting possible future offenders and showing them a better way before they actually offended.
June 2001 - June 2004
ParcelForce Worldwide
Hub Trainer
Delivering Training to Management and frontline staff in the following subjects
Evaluating new computerised systems developing Training plans and delivering training to ensure the smooth intergration to the work force.
Monitoring KPI's to ensure the systems and personelle are working correctly.
Also delivering training in the following subjects.
Diversity
Absence Procedures
Conduct
Manual Handling
June 2000 - June 2001
ParcelForce Worldwide
Hub Operative
The sorting loading & unloading of Import / Export parcels in the International Hub For delivery to all UK destinations
Working with high value Customs stored items ensuring all revenue is recorded.
October 1999 - May 2000
Eagle Ottawa Callow & Maddox
Leather Cutter & Trim Specialist
Sorting and checking of leather hides marking out and arranging cutting tools to maximise the amount of leather used for different vehicle manufacturers to standards required.Als the use of industrial presses.
September 1978 - September 1996
Royal Navy
Leading Seaman Specialist Scale A
High level of Seamanship Knowledge
Use of Surface /Air search radar to control shipbourne weapon systems.
Tracking identifying radar contacts for weapon designation.
Control and use of Close range Weapon Systems
Controling Armed Rapid Response Teams at sea or on Shore.
issuing of weapons and ammunition.
Monitoring and Controlling armed patrols.
Running and supervising of planned maintenance routines for the following
Liferafts
Lifejackets
Safety Harnesses
Rigging (Running & Static)
Qualified in the use of all boats operated by the Royal Navy
Instruction of new recruits in the following Subjects.
Survival at sea
Damage control
Fire fighting
Weapon handling Issue & control of weapons and live ammunition
Drug Misuse
Armed sentry duties.
On leaving the Royal Navy I was professionally qualified for promotion to
Petty Officer Seaman Specialist. (Equivellant to Sergeant in the Army)
SIA Door Supervisors/Security Guarding Licence 0130017591480967 SIA CCTV Open Space Surveillance Licence 0930017329383624 Diploma In Security Management December 2008 ASET Supervisory Management Course ASET Supervisory Management Health & Safety Course First Aid Exp Oct 2017 City & Guilds 7307 Adult & Further Educ Teachers Training Certificate Stage 1 - 2 Major Incident Management Training 2012