أندرو Thapa

Retail Store Manager في Adidas Emerging Markets

• الإمارات العربية المتحدة
• أشغل هذه الوظيفة منذ أغسطس 2016

Allocate resources and organize processes to drive profitability in a variety of situations and market conditions.
•Study Profit and Loss Statement and the store KPIs to make commercial decisions based on sound financial judgment
•Track store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success
• Actively monitor customer satisfaction and feedback systems to drive continuous improvement
•Lead service by example and ensure highly visible and effective customer service management always
• Create a culture where all store activity and assets are vehicles for showcasing and driving Brand equity.
•Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories.
• Manage an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Ensure store team compliance with all store policies and procedures.
• Drive continuous improvement in stockroom processing and replenishment procedures.
• Minimize loss by ensuring all loss prevention procedures are followed.
• Provide suggestions and ideas on ways to improve systems and processes.
• Manage the recruitment, on boarding, training and development of the store team and ensure all HR policies and procedures are adhered to.
• Coach, motivate and inspire team members to accomplish store goals and maximize their individual performance.