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Andrey Zyabrev, Waiter|

Andrey Zyabrev

Waiter|·DUO Gastrobar,

United Arab Emirates

Bachelor's degree, Business Administration And Hospitality Management

Work experience

Total years of experience: 4 years, 8 months

Waiter|

December 2025 - January 2026

DUO Gastrobar,

Dubai, United Arab Emirates

December 2025 - January 2026

Provided premium guest service in a Michelin-guide recognized
restaurant in Dubai, ensuring fine-dining standarts all times.
Worked with the wine list, offering pairing advice and upselling
beverages.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Waiter

February 2025 - December 2025

LepsBar,

Saint Petersburg, Russian Federation

February 2025 - December 2025

Delivered evening restaurant service in a high -profile nightclub
created by a well-known Russian singer, maintaining guest
experience. Created and sustained an energetic nightclub
atmosphere while providing professional table service.
Participated in show and introductions, interacted confidently
with guests.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Room-service waiter

August 2024 - February 2025

Lotte Hotel,

Saint Petersburg, Russian Federation

August 2024 - February 2025

Provided in-room dining service for hotel guests at a 5-star
luxury hotel, delivering restaurant-level service standards.
Advised guests on menu selections and wine list, ensuring
personalized guest experience; attention to details,
professionalism and ability to maintain premium hospitality
standards.
Company industry:
Hospitality & Accomodation
Job role:
Other

Waiter

August 2023 - July 2024

LepsBar,

Novosibirsk, Russian Federation

August 2023 - July 2024

High level guest service in a branded celebrity bar owned by a
famous Russian artist, ensuring premium hospitality standards.
Served VIP rooms and celebrity guests, maintaining
confidentiality and professional etiquette; strong
communication skills, upselling, multitasking and ability to work
in a fast-paced nightlife environment.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Waiter

March 2021 - April 2023

Marriott Hotel,

Novosibirsk, Russian Federation

March 2021 - April 2023

v Provided premium guest service for hotel guests and walk-in
visitors in a 5 star hotel; table setup and service according to
luxury standards; a-la carte evening dining service, menu
presentation and wine service with basic pairing knowledge.
Strong communication skills, upselling, POS and cash handling,
teamwork and attention to details.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

NSUEM

January 2024

January 2024

Bachelor's degree, Business Administration And Hospitality Management

Russian Federation

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TACTFULNESS
Intermediate
TACTFULNESS
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English
Beginner