ANEETA BABY

Daily operations: Managing office layouts, organizing meetings, handling correspondence, ordering supplies/equipments.
Administrative support: Providing support to leadership, managing records/data base and updating company policies.
HR & Staffing: Assisting with recruitment, staff onboarding, performance tracking, and employee scheduling.
Financial duties: Monitoring office expenses, managing budgets, book keeping, preparing SOAs, follow up payments and VAT filing.
Support in Visa processing and trade license renewal.
Handle purchase requests from clients, compare and evaluate offers from suppliers, place order, arrange delivery to cusomters, raise invoices, follow up payments, handle queries and complaints etc.
Track import and local orders and ensure timely delivery
Maintain updated records of purchased products, delivery information and invoices in system as well as hardcopy.
Manage CEO’s calendar, meeting, preparing travel arrangements, assist in meetings etc.
Prepare reports on purchases, including cost analyses
Monitor stock levels and place orders as needed
Coordinate with warehouse staff to ensure proper storage

Role:
Processed sales orders, generated invoice and delivery documents using Opera Software.
Scheduled and coordinated product delivery activities to ensure accurate & timely deliveries to customers.
Maintained and updated customer data base for refridgerant cylinder management & follow up for return of
empty cylinders.
Filled cheque deposit slip, prepared cheques and receipts.
General office functions including but not limited to email correspondence, answering phone calls, filing, ordering
office supplies etc.
Acting as the first point of contact for customer inquiries, handling feedback, and liaising between clients and
sales team to ensure timely job completion.

Supporting the customer on-boarding process by ensuring that client information is fully updated,
coordinating induction training, user setup etc.
Conducted induction training for new client.
Providing administrative support by handling client requests pertaining to user management, administrative
queries
Coordinating client meetings as required
Payment follow-up and collection
Client usage monitoring to support the customer life-cyle plan
Renewal follow-up to support Account Managers and on accounts that without a dedicated Account
Manager
Executing special customer calling campaigns
Compiling reports and presentations as required

Develop, implement, and adapt lesson plans based on curriculum guidelines, covering subjects like literacy and
numeracy.
Establish and enforce positive behavior expectations, maintaining a clean, safe, and organized environment.
Track student progress, mark work, and provide regular feedback to parents through reports and meetings.
Support the holistic development of children, including social skills, critical thinking, and emotional well-being.
Work with colleagues, support staff, and specialists to implement educational plans, especially for students with
special educational needs
Delivering lessons and leading classroom activities (stories, games, experiments).
Maintaining classroom displays and organizing learning materials.

Recruited fresher & experienced professionals for various posts
Conducted training & development sessions on Performance Management, Company Policies, Induction and
Personal Development
Resolved employee grievance related to workplace, compensation, grading, functional duties and ethical issues
of various nature
Steered processes related to induction, leave, separation, appraisal and promotion
Acted as Business Partner to reduce attrition by recommending & implementing various strategies along with
retention / recognition discussions
Liaised with managers in performance management, career planning, succession planning and annual surveys
Worked as:
• SPOC for accounts such as American Express (AMEX) \{1000+ employees\}
• Coordinator for transfer & relocation of employees
• Implementer of employee engagement activities; organized various engagement activities that constantly
encouraged & influenced employees
Assured that employee exit process was hassle free with respect to firm norms
Organized various health talks, wellness sessions, orientation sessions and discussion forums
Maintained office records related to various employee and organizational details
Created mailers, fliers, internal communication and presentation
Scheduled appointments and maintained paper & electronic files
Performed data entry into system database
Implemented new procedures related to administrative systems in relevant organization
Performed data entry into system database