HR Officer/Executive Secretary
National Real Estate Company
مجموع سنوات الخبرة :17 years, 11 أشهر
Executive Secretary
-Reports directly to the CEO (Kuwait)
-Handle confidential documents.
-Maintain electronic and paper records ensuring -information is organized and easily accessible.
-Conduct research and prepare reports as required.
-Perform clerical and administrative tasks including drafting letters, memos, reports, and other related documents.
-Arrange all travel, meetings and accommodation as required ensuring all hotels, flights and car hire are booked.
-Receive and screen phone calls and redirect them when appropriate.
-Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
HR Officer
-Reports directly to the HR Director
-Provides Human Resource & Administration support which includes but is not limited to:
-Support the development and implementation of HR initiatives and systems.
-Assist in sourcing candidates for various positions needed in the company.
-Schedule interviews and maintain a database for shortlisted candidates.
-Prepare Offer letter.
-Produce, collect and submit general HR related reports.
-Coordinate training sessions and seminars.
-Assist with performance management procedures.
-Communicate with different Insurance Companies' in obtaining quotations.
-Process employee medical claims.
-Process Requisitions, Purchase Orders and Payment in Oracle System.
Other Responsibilities:
Assist Finance with Transfora and Oracle Payments as well as Bank Transfer Process (B2B).
Assist with the Tender process.
Participated directly with the ISO certification process.
Executive Secretary
Perform clerical and administrative tasks including drafting letters, memos, reports, and other related documents.
Update daily operational report and sales report from all outlets.
Maintain GGMs’ calendar.
Organize and store paperwork, documents and computer-based information.
Arrange all travel, meetings and accommodation as required ensuring all hotels, flights and car hire are booked.
Setup and coordinate meetings and conferences.
Operate office equipment, such as photocopy machines and scanners.
Sign up for UPS/FedEx packages.
Receive and assist visitors.
Marketing Support
Coordinate and liaise with different Advertising agencies to ensure on time execution of
Adz and materials.
HR Support
Handle 4 Philippine Recruitment Agencies of the company.
Active involvement in recruitment by preparing job descriptions, schedule interviews and managing the hiring process.
Conduct pre-interview via Skype for Manpower recruitment.
Prepare Offer Letter and Managers’ & Staff contracts.
Coordinates with different Manpower Agencies and updates hiring reports.
Follow up with Manpower Agencies with regards to the status of the workers deployment or current status.
Process Manpower Agency documents such as Job Order, Master Employment Contract, Individual Verified Contract and others...
Process vacation leaves, sick leaves and resignation papers.
Conduct induction/orientation program for all newly joined employees as per company standards.
-Process customer’s request in transferring his current phone number from his previous company to Sprint.
-Make a decision to fix the problem if possible, or escalate it to the next level if necessary.
-Troubleshoot cases within the Workflow queues and assist customers in resolution.
-Provide 1st level support for technical issues.
-Update customers on the status of their number transfer request
-Provide the expected date and time for the completion of their number transfer request
-Give accurate information regarding customer’s account
-Answers general information on customer’s account
-Develop and maintain customer relationships