HR-Admin-Front Office Assistant
MUBARAK MARINE LLC
Total years of experience :19 years, 9 Months
Assist HR-Admin Dept. to other tasks such as: providing PRO’s documents needed in processing visa and Emirates ID application, conducting initial screening interviews for all candidates, arranging interviews inside/outside country, providing a document to HR personnel needed in daily routine of HR daily task and contributes to team effort by accomplishing related results as needed.
- Monitoring the HR tracking system for updating of Visa, Emirates ID, passports and all-important documents of the employee.
- Responsible in making the Job Description to be provided to each employee.
- Responsible in monitoring and updating the Organizational Chart of the company.
- Responsible in making and updating the Employee’s Handbook to be distributed to all employees.
- Responsible in arranging the events in the organization by coordinating with different departments/divisions.
- Assist the ticket coordinator in monitoring the ticket booking details.
- Responsible in making the gate pass request ONLINE from different UAE Ports.
- Understanding the importance that Company attaches to incoming calls and exhibiting a high professional conduct in telephone communication.
- Responsible for receiving all incoming telephone calls and relaying them without any delay.
- Present a pleasant personality before all visitors in the front office, in welcoming them, confirming with the person being visited; and directing the visitor.
- Dialing international calls through main board for requesting staff.
- Maintaining the long-distance telephone log for outgoing international calls.
- Safe handling of all Postal mails or hand-delivered Supplier’s invoice; and distributing them.
- Maintaining a safe system of Courier mail from and to Mubarak Marine, with available records of sender and addressee
Maintains safe and clean front office area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
- Guide and assist the Office Boy in his assignments.
- Intercom Message and other services as Managers may so require.
- Confidentiality - Must be trusted to keep sensitive information secure
- In charge in receiving and monitoring of incoming courier and to be distributed to the concerned
employee.
- Responsible in monitoring the kitchen and office stationery supplies. Make the requisition and
to follow up the orders from Stores and procurement.
- Understand and work in compliance with Mubarak Marine QMS.
Directly reported to Group Managing Director.
- Provide efficient HR & Administrative support to the entire organization.
- Assist in formulating company policies pertaining to performance management, appraisal,
employee relations and health and safety standards to improve employee working conditions
and others.
- Coordinated with various Departments and provided needed assistance in the implementation
and interpretation of various policies, current employment and labor laws. Maintain employee’s
record effectively.
- Established CG Group On-line with coordination of IT Dept. (Employee List, Human Resources
Policies and Procedures, ERP System and Job Description of each position in the group).
- Receives hiring requests from every department. Performs searches for qualified candidates
according to relevant job criteria, using databases, Internet recruiting resources, walk in applicant, recruitment websites, and employee referrals. Screens candidate’s CVs, scheduling
interviews with potential candidates. Prepares Annual Training Needs Assessment by compiling
Training Needs of the various departments. Accurately determines the most effective training
strategies, methods, materials and settings to correspond with the type of training needed and /
or the environment in which the training will be applied. Drafts a training plan for the company.
Accurately identifies the purpose (s) for requested training as a basis for customized training
program development or application of existing training programs. Develops and maintains the
Training Effectiveness Evaluation Grid for all training programs to ensure effective and efficient
delivery of programs and follows up with departments to assess the effects of training on
performance of the trainees.
- HR Department in charged and handles manpower monitoring such as: Updating all Staff
profiles in CG Group system (ERP System). (Estimate of 700 Staff) Responsible in processing
all staff’s requests.
- Coordinate with accounts section with regards to Staff finance issue such as: Salary, Annual
Leave, Company Loans, Salary Certificates, etc. Coordinate with P.R.O with regards to
the processing of employee’s Visa and Labor Card Application and cancellation, Health Card
Application, Labor Law, etc. Coordinates with any bank’s agent for employee’s opening of
accounts, application of car loans, personal loan, and any other loans, etc. ISO Auditor.