Associate Software Engineer
Tech Mahindra
Total years of experience :2 years, 4 Months
Key Responsibilities: Implemented Salesforce CRM to streamline sales processes and improve customer relationship management. Facilitated User Acceptance Testing (UAT) and incorporated feedback to refine the solution. Managed a team of 4 people in an overseas project as well as nurtured collaboration amongst team members in an agile team structure, also demonstrated expertise in AWS Cloud technologies. Created interactive and highly informative Power BI reports using advanced DAX features, was responsible for performing data analytics and generating insights as per business requirements. Key Achievements: Implemented a BI dashboard that provided real-time insights into key performance metrics, resulting in a 15% increase in operational efficiency. Presented project updates and findings to senior management, contributing to informed decision-making and strategic planning initiatives. Received commendation from senior management for delivering projects on time and within budget, exceeding client expectations.
Implemented Salesforce CRM to streamline sales processes and improve customer relationship management. Facilitated User Acceptance Testing (UAT) and incorporated feedback to refine the solution. Managed a team of 4 people in an overseas project as well as nurtured collaboration amongst team members in an agile team structure, also demonstrated expertise in AWS Cloud technologies. Created interactive and highly informative Power BI reports using advanced DAX features, was responsible for performing data analytics and generating insights as per business requirements. Key Achievements: Implemented a BI dashboard that provided real-time insights into key performance metrics, resulting in a 15% increase in operational efficiency. Presented project updates and findings to senior management, contributing to informed decision-making and strategic planning initiatives. Received commendation from senior management for delivering projects on time and within budget, exceeding client expectations.