Customer Service Representative
TTEC- eBay
مجموع سنوات الخبرة :0 years, 10 أشهر
Optimized customer support by establishing
collaborative service environments through targeted
operational initiatives.
Conducted regular performance evaluations,
identifying areas for improvement and implementing
necessary changes.
Assessed customer service trends and evaluated
complaints to determine areas in need of
enhancement.
Reduced average call time through efficient
problem-solving skills without sacrificing quality of
service provided.
Achieved established KPI for company, regional
team and individual performance through
teamwork and focus on customers.
Prepared sales presentations for clients showing
success and credibility of products.
Collaborated closely with marketing teams to
develop targeted campaigns that generated
high-quality leads for the sales pipeline