Anilkumar Balachandran Nair, Revenue Assurance Manager

Anilkumar Balachandran Nair

Revenue Assurance Manager

Reliance Communications Ltd

البلد
الهند - بنغالورو
التعليم
دبلوم عالي, Finance Management
الخبرات
23 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 8 أشهر

Revenue Assurance Manager في Reliance Communications Ltd
  • الهند - بنغالورو
  • أشغل هذه الوظيفة منذ أبريل 2008

 Devising & implementing strategies aimed at effective Credit & Collection Management, customer lifecycle management, controlling churn rate, improving customer satisfaction and better service delivery. Managing customer accounts & handling collection for KEY accounts & Channel of PAN India customers for an allocation of around 30 Cr. Annually
 Managed account receivables and all related functions; renegotiated account receivable balances, streamlined
Processes, and improved client retention rates

Reviewing corporate customer Credit Policy

 Developing and implementing need-based plans / strategies for maximizing profitability & revenue generation through Customer Retention and Collections. Spearheading the business teams for achieving targets for Business & Revenue, Retention, Customer Satisfaction and Order Fulfilment.

 Enhancing normalization & recovery rates to ensure continued profitability of business and improving processes to ensure efficiency in customer contact and recovery techniques. Exploring the possibilities of determining viability of business operations and quick settlement through negotiations or restructuring of dues.

 Monitoring the overall functioning of RA & Billing process, identifying areas of improvement and implementing adequate measures to maximize collections. Resolving the disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

 Interacting with the various departments like Sales, Billing and Network team and providing customer’s feedback to them in order to solve the problem quickly and provide better customer service. Ensure the existence of supporting documents such as contracts, PO, work orders, change requests, UAT signoffs etc. for the billing / revenue recognized.
 Identified problem accounts and negotiated payment programs with delinquent customers.
> Managing The Vendor Payment

Sr.Executive-Revenue Assurance في Tata Teleservices Limited
  • الهند - بنغالورو
  • يونيو 2006 إلى أبريل 2008

•  Handled Revenue Assurance Operations -Taking care of Revenue Assurance end-to-end reconciliation of CDRs & Customers. CDR Reconciliation Includes Switch, Mediation & Billing system (Kenan FX), Customer Reconciliation is from POS, Order Management to Billing system.

 Handled Billing issues (Adjustments in bills etc; providing customers all the necessary Summary sheets & reconciliation required to clear the bad debts & long pending outstanding. Prepare Daily MIS reports to check the revenue leakage. Ensuring the upkeep of records and proper documentation to facilitate easy retrieval of records whenever required

 Developed and implemented company credit policies and procedures; improved the activities of the credit
Department for the organization
 Established credit limitations on new and existing customer accounts.
 Reviewed all orders submitted by existing customers to maintain control of accounts receivable; assessed and
 authorized credit suspensions
 Critically evaluate the receivables status and comment on provision / write offs, usage monitoring through audits like No Usage Dells, Usage after OGB-TSP.
 Monitored receivables and collections; provided updates and appropriate reporting procedures.
 Driving credit limit enhancement for Customers in IR location based on eligibility criteria’s. Ensuring Circle’s activities by daily monitoring and releasing compliance Dashboard to the RA Operations Head. Organizing meeting with all support teams for issues escalations and data sharing as well as documenting the minutes of the meeting.

Exexutive-Revenue Assurance في Bharati Airtel
  • الهند - بنغالورو
  • نوفمبر 2003 إلى مايو 2006

 Participating in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes. Resolving the disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

 Maintaining all regional reports of Revenue, Collection, DSO and other Operational parameters. Organizing meeting with all support teams for issues escalations and data sharing as well as documenting the minutes of the meeting. Maintaining the quarterly and yearly provision for doubtful debts cases to enhance the recovery.

 Handle Bill delivery on time and confirmation on correct bill if not to resolve billing issues. Verify all billing data to ensure existence, completeness and accuracy of revenues. Prepare Daily MIS reports to check the revenue leakage

Executive-Commercial في Cerebra Integrated Technologies LTD
  • الهند - بنغالورو
  • أكتوبر 2000 إلى أكتوبر 2003

• Customized bill generation.
• Co-coordinating with all India level branches for the system dispatch.
• Submitting invoices, Resolving invoices quires and Follow-up for the payments

الخلفية التعليمية

دبلوم عالي, Finance Management
  • في Alliance University
  • يوليو 2017

Pursuing PGDM from Alliance University

بكالوريوس, Accounts
  • في Kerala University
  • مارس 2000

Specialties & Skills

Outlook
Minutes
Mediation
Billing
Order Management
MS Office
Windows
Reliable, flexible and hard working
MS Outlook
• Demonstrated analytical skills with strong attention to detail

اللغات

الانجليزية
متمرّس
الملايام
متمرّس
الهندية
متوسط
التاميلية
مبتدئ

التدريب و الشهادات

Personality Development (الشهادة)
تاريخ الدورة:
July 2008
صالحة لغاية:
January 9999