AVP Digitalization
Aldar
Total years of experience :28 years, 4 Months
Prepare complete program plan considering management key objective and managing stakeholder's expectation.
* Continuous monitoring, managing and analyzing thestatus ofprograms, demand management and dependencies
* Efficiently liaised with the Legal and Risk/Audit Management Departments in order adopt a proactive and structured
approach for deterring security incidents.
* Managing and communicating effectively with all stakeholders the programs risks and build contingency plans to
counter therisks/opportunities
* Performed trend analysis, created measurement metrics of service calls and incidents. Analyzed complex problems,
interpreted operational needs.
* Maintain PMO documentations, templates and repositories in DMS system and adherences to processes, procedures,
and identify to the tools needed to createa formal PMO
* Maintaining the highest level of motivation amongst all team members and ensure their commitment to the program
until the objective is achieved.
* Played a key role in Continuous Process Improvement - defined and designed processes for daily development,
maintenance and operationalactivities.
* Actively involved in conducting assessments, documented findings, identified gaps, analyzed & measured maturity, and
developed recommendations for implementation and improvement in service management processes based best
practices
