Sales Executive
Solyman Services (UK) Ltd.
Total des années d'expérience :5 years, 1 Mois
Manage Key account customers.
Meeting clients on regular basis & understand their requirement.
Generate new leads & arrange samples as per customer/project demand.
Assist support sales in preparing Quotation/Proforma/Invoice.
Negotiate on prices & offer discounts wherever necessary.
Provide cost effective solution to customers.
Maintain credit facilities to customers depending on their annual sales/projections.
Manage inventory exceeding $20 million for timely delivery & reduce cost.
Prioritize work & optimize workflow.
Prepare sales overview & forecasts on quarterly basis.
Monitor & Analyze Sales budget exceeding $1.5 million on quarterly basis.
Develop & manage annual operating budgets for Saudi region.
Assist Purchase & Logistics team in minimizing risk/cost.
Improve relations with suppliers & customers from around the globe.
Plan & Organize sales meetings between Suppliers & Clients.
Organize team meetings on weekly basis.
Organize online new product training session from for team.
Prepare Monthly sales highlights, Customer status reports, Project reports to management & suppliers.
Works out action plans/tactics to match the requirement.
Identifies parameters to track the competition.
Builds resources and databases of information on an ongoing basis by networking.
Creates an index and updates it.
Does a process mapping for movement of stocks from receiving bay to the floor.
Initiates stock takes as per the agreed and laid down procedure.
Ensures effective displays with the objective of achieving greater number of stock turns.
Plans for perpetual inventory.
Ensures customers are guided to enable them to avail value added services like gift-wrapping, alterations, exchanges & other conveniences.
Sets up processes/initiates plans to build moments of magic, avoid customer complaints & grievances.
Sets up mechanism for recording of verbal complaints/suggestions.
Ensures collation of data on customer complaints/suggestions and circulates it to relevant people and ensures in service recovery within agreed time lines (72 hours).
Ensures customer queries are addressed and complaints/grievances are resolved.
Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly.