Anisor Raheman

FoundedanAI-enabled HealthTechventureafter identifyingoperational inefficiencies across independent healthcarepractices while
leadingcommercial transformation initiatives inthe healthcaresector.
Defined the ventures business model, operating model, GTM strategy, financial plan, and product roadmap, taking the business
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from concept through MVP validation.
Conducted practitioner discovery, mapped clinical workflows and patient journeys, and designed AI-enabled care pathways to
simplify healthcare operations for independent practitioners.
Built investor materials, financial models, pricing strategy, and fundraising plans while engaging regional accelerators, ecosystem
partners, and early-stage investors.
Established strategic partnerships with 2 AI technology companies to support AI-enabled care delivery, and product development.
Designed operational governance, execution frameworks, KPI reporting, and customer onboarding processes while leading product
strategy, partnerships, vendor management, and day-to-day venture execution.

Expandedfrom Marketing into PMO, Business Operations, andCommercial Operations, supporting multipleventure businesses.
Translated leadership priorities into execution roadmaps, RAID trackers, governance dashboards, and steering committee updates,
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improving cross-functional alignment.
Established dashboards and portfolio reporting, giving leadership a single view of performance, priorities, dependencies, and risks.
Led strategic partnerships including UCI Cycling World Championships, Dubai Sports Council, UAE Team Emirates, and government
sports initiatives, coordinating cross-functional execution across multiple stakeholders.
Partnered with Product and Commercial teams on game economy, customer experience, monetization, merchandise launch, and
AI-enabled event operations, contributing to 95% CSAT and 6x active user growth.
Designed approval workflows, process maps, and operating procedures while integrating CRM, MarTech, and analytics platforms to
strengthen governance and reporting across venture portfolios.

Supported rapid businessgrowth by strengtheningcommercial operations, standardizingprocesses, andimprovingexecutionacross
customer-facingandoperational functions.
Redesigned Quote-to-Cash, onboarding, and commercial workflows, reducing DSO by 15 days and contributing to 2x MRR growth.
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Optimized supply chain and fulfilment operations by redesigning vendor coordination, approval workflows, and cross-functional
handoffs, reducing shipment lead times by 4 days while improving delivery reliability.
Led the Salesforce transformation, optimizing customer journey and lifecycle processes to improve pipeline velocity by 30%.
Built the Marketing, Customer Success, and Revenue Operations functions, establishing operating models, governance, KPIs, and
reporting while reducing operational burn by 25%.
Established executive dashboards and governance reporting, improving commercial visibility and leadership decision-making.
Optimized pricing, onboarding, loyalty and CX, strengthening execution across a US$46M annual revenue business.

Supportedthe launchandscale-upof Emaar Oneand Emaar Home Services by improvingserviceoperations, customer journeys, and
vendor governance.
Redesigned end-to-end resident service workflows across Property Management, Community, Lifestyle, and Home Services,
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contributing to 97% CSAT and 45% digital service adoption across Emaar communities.
Coordinated CRM implementation, pricing, and operational governance, supporting the scale-up of a new business vertical generating
AED 450K+ monthly revenue.
Built operational dashboards tracking booking rate, fulfilment time, cancellation rate, repeat purchase, average ticket value, gross
margin, SLA adherence, and customer satisfaction, contributing to 2.5x repeat bookings and a 30% reduction in cancellation rates.
Standardized SOPs, SLAs, vendor onboarding, contracting, and payment workflows, enabling the onboarding of 100+ vendors across
20+ service categories within four months.

Supported venture creation and scale-up across gaming, quick commerce, EdTech, and digital ventures by building operational
foundations, improving execution, and enabling cross-functional delivery.
Led GTM execution, launch planning, vendor management, and operational readiness across multiple portfolio ventures, reducing
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launch timelines by 20% and improving delivery consistency.
Designed execution workflows, governance trackers, reporting structures, and integrated the MarTech and operational stack,
improving cross-functional visibility.
Partnered with Product, Finance, Marketing, Data, and Operations teams to streamline business processes and commercial reporting,
reducing approval turnaround times by 35%.
Renegotiated vendor contracts and optimized agency partnerships, reducing annual external spend by 15%.
Contributed to portfolio businesses scaling to 1.5M+ monthly active users and generating US$10M+ in new business revenue
through coordinated launch execution and operational support.

Led user acquisition, monetization, and live-ops growth strategy for top mobile game titles with 4M+ MAUs.
Partnered with Product, CRM, Analytics, Engineering, and Creative teams to optimize customer acquisition, engagement, retention,
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and monetization, helping scale in-app purchase revenue to US$13M per month.
Designed and executed A/B testing initiatives across onboarding journeys, pricing strategies, and player lifecycle experiences,
increasing ARPU by 1.8x through data-driven optimization.
Built performance dashboards and lifecycle reporting frameworks to monitor user behaviour, campaign performance, monetization
trends, and growth KPIs, supporting faster product and commercial decision-making.

• Supported development and testing of enterprise applications
• Assisted debugging, documentation, and performance improvements