Anjum Ara

Provide comprehensive support to the sales team in promoting and selling hand tools to customers, including distributors, retailers, and end-users.
Maintain and update the sales order register, ensuring accurate and up-to-date information on customer orders and commitments.
Coordinate and manage the sales order process, from initial inquiry to order fulfillment, ensuring accurate and timely delivery of hand tools.
Maintain and update the customer database, including contact information, purchasing history, and sales activities.
Allocate sales orders to the appropriate departments or teams for fulfillment based on product availability, delivery schedules, and customer requirements.
Coordinate with production, procurement, and warehouse teams to ensure timely and accurate allocation of line-wise items from sales orders.
Assist in the preparation and distribution of sales materials specific to hand tools, such as catalogs, brochures, and product specifications.
Collaborate with the marketing team to develop and implement hand tool-specific promotional campaigns and initiatives to generate leads and increase sales.
Conduct market research and competitor analysis to identify market trends, customer needs, and potential opportunities for hand tool sales.
Update inventory systems and maintain accurate records of receivedindustrial tools, including serial numbers, batch numbers, and otherrelevant details.
Monitor and track customer payment status to ensure timely collection of outstanding invoices and minimize overdue accounts.