Ankit Pandey

Rich experience in IT Operations, Vendor Management, Team Management, Tracking Technology in Order to, Achieve Business Goals, Eliminating Security Risks, Cost Control, Backups, Satisfaction, Budgeting, SOP & Policies implementation, Firewall, Servers, Group Policy, Competent, Training, Diligent & Results-Driven, IT Infrastructure Operations, SQL DBA.

Responsibilities:
• Created a Corporate IT Department to support the group of companies under Rama.
• Assessed, implemented and improved the ERP solution based on Business Functional Requirement, Process mapping and
Blueprints. Managed IT infrastructure landscape, networks, securities and operations.

Responsibilities:
• Conducted awareness sessions on Cyber-security, Business Continuity and Crisis Management.
• Managed to open 14 POS outlets wit-in the Hotel.
• Managed to launch a Bar with the capacity of 500 Pax.
• Analyzing the requirement of IT Infrastructure, Servers, new units or office relocations.
• Give technical & functional inputs to finalize the solution to the business.
• Review & monitor the SLA of team in terms of installation, configuration, validation, testing till the commissioning of new
project.
• Plan awareness programs, sensitize users, and train the IT team and third-party service providers on IT system, policies and
procedures.
• Manage and plan the up-gradation of PMS, PABX and creating check list.
• Installed and configured PMS on Server & client PC’s and configured them into Microsoft SQL Server 2008, 12, 16

SKILLS
Ankit Pandey / Resume - Page 2
• Manage of VLan Switches.
• Installed and configured application at user end like Wish.Net for Front office, Touché for F&B Department, Prolific for
back office, MS-office2010, Symantec End Point Antivirus etc.
• Installed Gensys retail software in our Amart Supermarket affiliated with Asiana Hospitality.
• Have migrated and upgraded successfully the server Windows 2003 to 2008 along with all active directory services, AD
users, domain controller, group policy, renaming the server along with antivirus server.
• Implemented Guest Wi-Fi network. Decides on Internet needs for the property in terms of administrative and guest users,
type of service & bandwidth and locations.
• Planned the data network of the property in terms of location, services & equipment for administrative, guest floors and
public areas.
• Identified software requirements for setting up the data and mail network and facilitating effective user PC usage.
• Identified for PC & hardware data security requirements towards firewall and anti-virus software.
• Drew up PMS user rights & policies for PMS modules, enlisted IT, telecommunications & office equipments at their
disposal.
• Identified systems requiring periodical backups in terms of folders, data volume, backup frequency, backup software, drive
& media.
• Identified requirements of Point-Of-Sale retail products in terms of outlets, POS, slip & kitchen printers and ancillary
services & equipments.
• System Administration on Windows-2003 and 2008 server with more than 150 nodes with Windows XP and Windows 7
Operating Systems.
• Documentation for the server and all configuration settings. Manage inventory for all IT equipment received, issued or
retired.
• Scheduled and Unscheduled DB Backup.
• Co-ordination with IT vendors for AMC and IT purchases, IT Training for users.

Responsibilities:
• Installed and configured IDS Software (FORTUNE ENTERPRISE V3.3 & 4.1) on Server & client PC’s and configured
them into Microsoft SQL Server 2005.
• Installed and configured application on all client’s PC’s like IDS, MS-office, and Symantec Antivirus etc.
•

System Administration on Windows-2003 server, with more than 90 nodes with Windows 2000 Professional.
• Mail Server deployment for the entire hotel on M-Daemon.
• Smooth Functioning of Information Technology Department.
• Up gradation and troubleshooting of Hotel Software’s Like: Micros, Prolific, Payroll, etc.
• Responsible for all kind of IT related training.
• Antivirus Server deployment.
• Successfully executed the project for newly setup Spa & Health club at The Hotel

Responsible for All type of Trouble shooting of Hardware and software installation