Ankur Anand, Lead Trainer

Ankur Anand

Lead Trainer

Xclusive Yachts LLC

Location
India - Gurgaon
Education
High school or equivalent, Graduate
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Lead Trainer at Xclusive Yachts LLC
  • June 2015 to April 2017
Team Leader at Astra Business Services
  • India
  • November 2009 to December 2012

Trainer and

Sr. Customer Care Executive at WNS India Pvt Ltd
  • India
  • March 2007 to March 2009

Significant Highlights:

Inbound up selling where CM’s use to call for credit card application. Up selling included balance transfers and Fraud Protection plans. Achieved 114% target thrice. Based on the performance attended Paul Grober sessions for V&A.

Education

High school or equivalent, Graduate
  • at DAV College, Garwal University
  • January 2010
High school or equivalent,
  • at Cambrian Hall School ISC Board
  • January 2005

High school or equivalent,
  • at Cambrian HallICSE Board
  • January 2003

Specialties & Skills

BALANCE
CUSTOMER SATISFACTION
TRAINING
ADMINISTRATION
BILLING
CALIBRATION
COACHING
COMPETITIVE

Languages

English
Expert
Hindi
Expert