front of House Receptionist
1 Rebel Gym
Total years of experience :1 years, 4 Months
• Providing an excellent experience to all members, guests, and visitors to the club, greeting them by name and making great connections
• Conducting precise administration processes, for example member departures, guest signing in
• Taking ownership of feedback, compliments and complaints received according to 1Rebel complaints policy and escalating when appropriate.
• Providing “walk-in “tours and introducing membership and package prices § Providing protein shakes and smoothie from the 1R Bar.
• Make great connections with all visitors, guests, and members at relevant touch points throughout the club.
• Respond to any queries in a clear and friendly way.
courses: CAPYEI -CERTIFICATE OF HOSPITALITY My certification is mainly focused on providing excellent customer service assistance to organizations and clients.