ANN NGANGA, Virtual Assistant

ANN NGANGA

Virtual Assistant

NBD Bank

Location
Kenya
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

Virtual Assistant at NBD Bank
  • United Arab Emirates
  • March 2022 to January 2023

Administrative tasks, including managing emails, scheduling appointments, making travel arrangements, and preparing reports. Customer support, such as responding to customer inquiries and providing customer support through various channels, such as email, chat, and phone. Social media management, managing social media accounts, creating content, scheduling posts, and engaging with followers. Conducting research on various topics, compiling information, and preparing reports or summaries. Project coordination including assisting with project management tasks, such as setting up project schedules, tracking progress, and coordinating with team members. Data entry, into spread sheets, databases, or other systems, and ensuring data accuracy and integrity. Email marketing, Creating and sending email campaigns, managing email lists, and tracking campaign performance. Website management, updating website content, managing website maintenance, and ensuring website functionality.

Emirates NBD Bank

Specialties & Skills

RECONCILIATION
RESEARCH
DATA ENTRY
MFG/PRO (ERP)
BOOKING (RESOURCE PLANNING SOFTWARE)
PERPETUAL INVENTORY
WRITING

Languages

English
Expert