Investor Relations Specialist
Acros and Partners
Total years of experience :4 years, 11 Months
Responsible for determining the eligibility of individuals from foreign countries to obtain the second citizenship;
• Guiding the applicant through the process of application: consulting about details and fees of available investment programs or projects, collecting and checking the documents, completing forms, submitting them to the government within the time limits, ensuring that the process is smooth and fast as possible;
•Handling customer service including calls, live chat and corporate email;
•Coaching other consultancy agencies of Grenadian files processing;
•Updating the company website;
•Attending international conferences on wealth management, emigration and investment thematic.
Coordinated logistic services;
•Handled customer service management;
• Collaborated with customers, suppliers and community organizations;
• Ensured the availability of merchandise and services by approving contracts;
•Maintained inventories;
•Formulated price policies;
•Monitored and analyzed job results.
Was responsible for shop and staff training, briefing, and setting the time schedule;
•Helped increasing the sales turnover on specific brands by proposing new importing ways from different parts of the world;
•Proposed new suppliers and items that fit different customers from different social classes which resulted in increasing the footstep to the store and the sales turnover overall;
•Explored new areas to expand and to set up one of the newest stores, which included responsibilities of choosing suppliers, deciding brands, picking items, and designing displays that fit the area and the crowd there.
Welcomed and greeted ultra HNI and VIP guests, introduce them to the hotel facilities, check them in, and making sure to attend to every requirement that they might need;
•Handled the most demanding VIP guests due to my ability to handle them smoothly, calm them down, and attend to their toughest requirements.
.