Sales/Cashier
Yateem Opticians
Total years of experience :16 years, 1 Months
-Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
-Maintain records of customer prescriptions, work orders, and payments.
-Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
-Recommend specific lenses, lens coatings, and frames to suit client needs.
-Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
-Verify that finished lenses are ground to specifications.
-Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
-Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to fit clients, using pliers and hands.
-Instruct clients in how to wear and care for eyeglasses.
-Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses.
-Obtain a customer's previous record, or verify a prescription with the examining optometrist or ophthalmologist.
-Arrange and maintain displays of optical merchandise.
-Answer all incoming telephone inquiries using proper phone greeting/etiquette
-Processing and verification of third party insurance information.
-Participate in trainings and seminars necessary to enhance and reiterate optical-related matters.
-Assisted patients with selection of frames, and recommended specific lenses, lens coatings and frames.
-Managed and resolved patients’ complaints
-Maintained and monitored supplies including but not limited to eyeglasses cases, tools and other materials for daily operations.
-Attended staff meetings and training as required, maintaining current knowledge of all new products within the industry.
-Responsible for customer billing.
-Dispensed eyeglasses and accessories.
-Provided follow up services such as minor adjustments.
-Responsible for contacting customers by telephone notifying them about their eyeglasses were ready for collection.
-Answered telephone calls, inquiries and booked appointments
-Maintained the departmental order by ensuring all paper works has been accomplished.
-Provided feedback to the branch manager regarding customers’, suppliers’ and patients’ concerns
-Assigned in different clinic area
-Prescreened patients using the Auto-Refractor
-Gave advice to patients on lens type, frames and styling
-Fitted contact lenses and gave advice on proper care and use.
-Worked together effectively with understanding the importance of proactively developing relationships with others, sharing information and supporting contributions from optometrists and other optical staffs.
-gathered patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
-Maintained master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
-Initiated the medical record chronologically by creating and processing the patient care record folder.
-Maintained record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
-Retrieved medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
-Delivered charts to assigned areas of the hospital by following established routing procedures.
Keeps health care providers informed by communicating availability or unavailability of the record.
-Processed all Birth and Death Certificates and coordinated with Local Civil Registry
-Maintained quality results by following hospital standards.
-Maintained continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
-Maintained patient confidence by keeping patient records information confidential.
-Served and protected the hospital community by adhering to professional standards, hospital policies and procedures, national and local requirements.
-Enhanced medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
-Receptionist duties - Answer incoming calls for up to three extensions. Assist the caller and/or route them to the appropriate school staff member for further assistance. Greet and assist office visitors; take telephone messages when necessary and deliver the messages within a timely manner to the IRDCP director. Assist applicants/enrollees for admissions examinations.
-Microsoft Office Applications - Participated in editing various academic materials such as Yearbook, School’s flyers, logos, theses etc.
-Run reports - Run and print reports needed by IRDCP director.
-Filing - File administrative and confidential documents.
-Photocopying - Photocopy an array of documents.
-Sort and deliver mail - Receive, sort and deliver mail to IRDCP director, including shipments research papers, journals and thesis.
-Miscellaneous duties - Ran errands for the teachers, officers and school directors
-Attended and graduated in night school that Southville offers
-Ability to work on vacant days and attend schools regularly.
-Was assigned in different areas such as fields, courts, supermarkets and various companies.
-Ensures the achievement of sales targets;
-Responsible for timely and proper display and replenishment of merchandise;
-Receives and check accuracy of all products deliveries and reports discrepancies immediately;
-Conduct inventory as scheduled;
-Identify and segregate items for pull-out damage, dirty and slow moving;
Safeguard merchandise from external and internal losses (e.g. theft, damage, etc.);
Maintain orderliness and cleanliness at the selling and stockroom area;
Prepare and submit accurate reports on time;
Provides fast, efficient and courteous service at all times
Provide accurate and timely feedback to operations department for store related concerns
