Event Coordinator
Kidz Factory
Total des années d'expérience :8 years, 11 Mois
• Handling of incoming/outgoing telephone calls with proper salutations.
• Answers all enquiries and incoming routine mails.
• Managing and overseeing events on the day of directing event set-up, welcoming guests and communicating with staff.
• Support marketing with ideas and administrative coordination.
• Utilize financial strategy and negotiations of an event within a client’s budget.
• Meet with clients and coordinate with them regularly.
• Maintain professionalism, and company image by providing highest quality of work.
• Answers incoming/outgoing telephone calls.
• Maintaining records of important documents, contracts and prices.
• Perform research in order to gain deep understanding of different requirements and details of each event.
• Plan event advertising including media outlets, graphics and communication.
• Provide creative design, style and themes for each event.
• Assist customers with their queries and problems by phone and email.
• Establish and maintain contacts with new and existing customers.
• Help customers organize a collection and arrange redelivery.
• Transfer urgent calls to the required department quickly and accurately.
• Enter and update new customer details in the customer relationship management software according to administrative guidelines.
• Achieve set targets of the firm by the stipulate deadline.
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