Technical Architect
Dubai Technologies
Total des années d'expérience :12 years, 8 Mois
Presently Working on an ERP project for Contact Center. This project all about monitoring agent activities by automating, if someone contacts the contact center, they has to go through some IVR process to reach agent, these process has been called in different states like Pre Queue, Post Queue, AWC etc
Worked as ASP.NET Developer
• M.C.A from Loyola College passed in 2008-2011 with 80%.
• B.Sc (Physics) from Loyola College passed in 2005-2008 with 73%. • +2 from St.Ignatious H.S.S passed in 2005 with 76%.