Jacques Truter

• Manage IT infrastructure across multiple high-profile properties (Acsiopolis Building, Sandton Hotel, Sandton Apartments,
Franschhoek Hotel, Apogee Boutique Hotel), covering hardware, software, and networking systems end to end.
• Maintain and configure network security infrastructure including firewalls, VLANs, Aruba, MikroTik, Ubiquiti, and FortiGate
systems, managing over 12, 000 IP addresses and 10, 000+ IP-connected devices.
• Oversee hospitality systems integration including Opera Oracle PMS, Micros POS, Tiger TMS, and Salto access control across
1, 300 doors and 1, 200 IPTV units.
• Lead advanced networking projects including GPON/fibre rollouts (1, 900-user network), VPN infrastructure, ISP
management, and failover systems for uninterrupted service.
• Manage Group-wide IT infrastructure upgrades, budgeting, supplier evaluation via BMS, and Delegation of Authority
approvals for major IT initiatives.
• Direct software and systems integration across Protel, Opera, Semper, SQL, Azure, and Office 365 platforms.

• Delivered sales, repair, and maintenance services for laptops, desktops, and networking hardware to a client base of over
1, 400 customers.
• Provided network setup, troubleshooting, and remote IT support, including firewall configuration and VoIP implementation.
• Supported Microsoft Office and Windows Server environments, and managed CCTV and internet solutions for residential
and commercial clients.

• Led end-to-end IoT infrastructure design and deployment for the Acsiopolis Building, integrating smart technology across all
facilities.
• Directed full project lifecycle including network design, deployment, and coordination of 25 subcontractors, ensuring on
time delivery.
• Implemented private cloud and onsite server infrastructure, including biometric and facial recognition access control for
over 1, 000 personnel.
• Deployed WAN failover and disaster recovery solutions to guarantee business continuity and minimal downtime.

• Managed sales and repair of IT hardware while overseeing store and workshop operations, inventory, and customer
support.
• Delivered onsite and remote technical support, server infrastructure management, and CCTV system implementation.