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anoop konattu, Assistant Restaurant Manager

anoop konattu

Assistant Restaurant Manager·Bon Appetite Restaurant by ALMULLA GROUP

United Arab Emirates

High school or equivalent,

Work experience

Total years of experience: 10 years, 0 months

Assistant Restaurant Manager

August 2020 - February 2022

Bon Appetite Restaurant by ALMULLA GROUP

Fujairah, United Arab Emirates

August 2020 - February 2022

• Develop a business plan
• Develop and maintain business continuity strategies, policies, and guidelines
• Drive customer loyalty for service excellence
• Drive service quality and customer satisfaction
• Establish and maintain strategic business partner relationships
• Establish business continuity processes
• Establish business strategies for the business function
• Facilitate innovation and lead team to manage changes
• Facilitate innovation process within the organization
• Manage compliance with food and beverage hygiene policies and procedures
• Oversee revenue and expenditure management
• Oversee and manage the outlets’ Profit and Loss by meeting monthly sales target
• To assist the restaurant manager to designing, planning coasting and menu pricing
• Maintain the quality management of food and beverage operations
• Conduct payroll activities accurately and on time
• Ensure the restaurant follows health and safety regulations
• Prepare shift schedules
•
Company industry:
Hospitality & Accomodation
Job role:
Management

ASSISTANT

January 2019 - January 2019

SAKEN VILLAGE

United Arab Emirates

January 2019 - January 2019

Motivate, discipline, direct and supervise the work of all employees in the restaurant
• Develop and maintain training programs to ensure a high degree of staff professionalism
• Manage day-to-day operations of the restaurant
• Handle complaints and make effective service recovery
• Ensure standards are being followed in accordance with F&B policies and procedures
• Ensure all employees have full product knowledge
• Regularly inspect food & beverage quality
• Follow established and proper Accounting procedure.
• Conduct daily roll plays and ensure employees adhere to grooming standards
• Liaise with stewarding on inventory and breakage control
• Establish guest database with preference records of regular guests
• Schedule employees to maintain Hotel's service standards within budgeted labour costs
• Assign responsibilities to subordinates and conduct regular performance checks
• Implement weekly cleaning schedules for operating equipment
• Control stock of all equipment in the restaurant
Company industry:
Real Estate
Job role:
Administration

F&B Supervisor

November 2016 - November 2018

VALUE HOTEL

Saudi Arabia

November 2016 - November 2018

restaurant daily to ensure high quality food and food presentation and cleanliness
•Trained and scheduled employees to ensure proper coverage of proper outlet scheduled
•Responsible for adhering to cash and check/credit policies and procedures
•Conducted pre-shift meetings to inform staff of daily events or changes
•Maintain procedures to ensure the security and proper storage of room service inventory and equipment
•Routinely greeted guests, served food and beverage, took reservations, and maintained reservations book when applicable
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

F&B Supervisor

November 2013 - October 2015

CONCORDE HOTEL

United Arab Emirates

November 2013 - October 2015

retail outlets without the constant supervision of a duty manager Complete all paperwork efficiently, correctly and on time
•Cash up the tills and send till reports to a duty manager
•Complete daily safe checks and order change Order stock and keep stock levels to a correct level
•Attend and hold relevant staff / department meetings Supervise staff
•Deal with customer complaints and then report to a manager.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Restaurant Supervisor

August 2010 - September 2012

HOTEL (ACCOR)

Saudi Arabia

August 2010 - September 2012

the outlet manager to ensure that the bar operation is smooth and revenue targets are met as well as maintaining high cost effectiveness
•Maintaining a cooperative team-like attitude in working with supervisors and fellow associates.
Company industry:
Hospitality & Accomodation
Job role:
Management

Waiter

July 2008 - August 2010

United Arab Emirates

July 2008 - August 2010

in various outlets within the department especially bar, restaurant, coffee lounge and banquet
•Suggests food and beverages to be well versed with the menu, method of preparation and accompaniments.
•Cleans and polishes Glassware, China ware, hollowware and flatware.
•Maintains cleanliness and miss-en-place level at working station and service pantry for smooth operation.
Job role:
Customer Service and Call Center

Education

DHM & Catering Technology

January 2008

January 2008

High school or equivalent,

. (

Naipunnya School of Management (AFTD BY Kerala University)

January 2005

January 2005

High school or equivalent, Science

Kerala Board

January 2003

January 2003

High school or equivalent, Science

SSLC : Kerala Board (

Skills

Restaurants Management
Expert
Restaurants Management
Expert
Sun Identity Manager
Expert
Sun Identity Manager
Expert
Oracle Identity Manager
Expert
Oracle Identity Manager
Expert
Report Smith
Expert
Report Smith
Expert
Enterprise Management
Expert
Enterprise Management
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
RETAIL
Expert
RETAIL
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
ADMINISTRATION
Beginner
ADMINISTRATION
Beginner
ANALYTICAL SKILLS
Beginner
ANALYTICAL SKILLS
Beginner
BOOKS
Beginner
BOOKS
Beginner
CREDIT
Beginner
CREDIT
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
DESIGN
Beginner
DESIGN
Beginner
Restaurants Management
Expert
Restaurants Management
Expert
Sun Identity Manager
Expert
Sun Identity Manager
Expert
Oracle Identity Manager
Expert
Oracle Identity Manager
Expert
Report Smith
Expert
Report Smith
Expert
Enterprise Management
Expert
Enterprise Management
Expert

Languages

Arabic

Expert

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Tamil

Expert

Training and Certifications

Training
completion of job
accor
Feb 2010
Show credentials