Anoop Kothyeth

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in
mind to achieve On Time delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact
quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product
selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding
documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality
standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting
issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and
hygienic work area, immediate cleanup of all spills and debris and ensures all totes are clean and void
of debris before packing; Operates material handling equipment in a safe and responsible manner and
ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support
the organizations mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to
operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working
conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments
based on customer requests and meeting daily delivery schedules.

• Actively provide customers with product demonstrations, comparison, and sales
• Provide customers with a positive and informative shopping experience, ensuring
you consider the whole Home Entertainment picture
• Proactively set up and maintain product merchandising displays.
• Complete timely stocking of products and ensure shelves and work areas are clean
• Responsible for the processing of customer purchases, returned product,
exchanges, service requests, and/or defective products
• Meet or exceed the sales goals and targets
• Assist customers with questions they may have when purchasing, make sure they
feel confident with their purchase
• Offer to back up the purchase of these goods with a service that protects them
long term
• Lead by example and foster an environment that encourages teamwork
• Act with professionalism and integrity
• Flexibility to work various schedules including days, evenings, and weekend.

• Conduct market research to identify potential clients and target industries -
Develop and implement effective sales strategies to achieve sales targets.
• Build and maintain strong relationships with clients through regular
communication and meetings - Present product demonstrations and proposals to
potential clients.
• Negotiate contracts and pricing agreements with clients - Collaborate with the
marketing team to develop sales materials and campaigns - Provide exceptional
customer service throughout the sales process.
• Stay up-to-date with industry trends and competitor activities Skills: - Proven in technical sales or related field Strong business sales targets.
• Excellent telemarketing and customer service skills information to clients.
• Strong negotiation skills to close profitable contracts.
• Having Door to Door Experience in meeting SME businesses and in -
experience of by dealing with the
organisation.

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all
customer transactions.
• Handle cash and accurately enter transactions into the system.
• Contact customers over the phone with past due balances and negotiate payment
terms and schedules.
• Supervise Financial Sales Representatives to ensure sales targets are met.
• Ensure safety, security, and compliance and policies are followed.
• Audit documentation to ensure accuracy.

• Handling Customer Service in OSL Retail Services in Toronto, Worked in the
position with Minimal Supervision & with in - depth Verbal and communication
skills.
• Serve customer by selling products, Order Management, keeping track of photo
inventory supplies on weekly basis, Dealing 1000 Online Orders on daily basis.
Have experience of selling Walmart Master Cards & financial products to customers
during this role.
• Worked with Software like ADP, RQ, Microsoft Office, ICIMS & Social Media
Marketing.
• Setting up Promotion and Marketing Campaigns for electronic products.
experienced in the use of social media, tablets, smart phones, online tools, and
applications.
• Worked as a Team with more than a group of 10 employees and worked as a leader
for the team, having departmental collaboration & team skills.
• Cashier, Cash Management, General knowledge of retail banking products and
services.
• Holding In-depth Analytical and problem-solving skills in the period of the
role.

• Deliver legendary service at every interaction and execute on plans to
continuously improve the customer experience.
• Act as a first point of contact for the day-to-day administrative needs,
questions and concerns, resolving them where possible.
• Identify, recommend, introduce, and refer appropriate Business Partners and
Products to existing and new customers to maximize revenue/profit and retention of
relationships.
• Support Relationship Managers/Analysts and Account Managers in credit
administrative matters.
• Actively contribute to sales results by identifying and cross-selling products
and services to maximize revenue/profit and retention of relationships.
• Ensure products and services are sold and operate in a compliant manner,
minimizing regulatory compliance and operational risk to the company.
• Complete all compliance and attestations within required timelines.
• Participate fully as a member of the team, support a positive work environment
that promotes service to the business
• Keep others informed and up-to-date about the status/progress of requests and/or
all relevant or useful information related to day-to-day activities.
• Act as a brand ambassador for the business area/function and firm both
internally and externally.