أنصاري عازر

• Making SQL Queries for the Data Request to be provided to the users.
• Altering & checking the performance of Stored Procedures for Support Purpose.
• Creating sql jobs and working with SQL Profiler to check for the issue at database level.
• Involved in Splitting and maintaining the Live Production database.
• Co-ordinating with Users and Development Team for UAT purpose.
• Deploying Stored procedures & DTS Packages in LIVE Production Database.
• Co-ordinating with user of all the branches for providing the resolution of support issue.

• Creating and maintaining stored procedures and views.
• Maintaining indexes wherever applicable for the fast retrieval of data.
• Performing Backup & restorations of databases at regular intervals.
• Creating Reports for analyzing data and assisting Product Support Team.
• Routine Task of verifying data in the live environments.
• Troubleshoots client’s queries related to the SAAZ Agent.

Troubleshooting queries of customers faced in their Internet Connectivity.
Keeping records of complaints made by the customers.
Updating the status of complaints made by the customers.
Attending Inbound calls of the customers.
Help Customers to setup network connectivity devices like Switch and Router