Anseena Siraj

• Manage end-to-end recruitment lifecycle includingjob postings, screening, interviewing, and onboarding.
• Maintain employee records, HR documentation, and personnel files in compliance with UAE
regulations.
• Coordinate visa processing, renewals, and PRO activities for employees and management.
• Implement and enforce HR policies and procedures aligned with UAE Labour Law.
• Support payroll processing, timesheet management, and attendance tracking.
• Organize training programs, employee engagement activities, and team-building initiatives.
• Handle employee relations, grievance resolution, and disciplinary procedures.
• Manage Emiratisation pension processes, including registration, contributions, and compliance reporting.
• Prepare HR reports and MIS dashboards for management decision-making.

• Delivered high-quality customer service ensuring passenger satisfaction and smooth airport operations.
• Assisted passengers with check-in, boarding, and travel documentation.
• Ensured compliance with aviation regulations, safety protocols, and security procedures.
• Promoted loyalty programs and upselling services.
• Managed customer inquiries, complaints, and conflict resolution.
• Maintained accurate documentation and passenger records.