Anshu Arora

Set up of Data Center and various other Sites
• Led the effort in setting up Data Centre and various other sites
• Onsite supervision of the Network Cabling throughout the Office which was a new construction at Fujairah
• Responsible for configuring all the devices (Servers, Firewalls, Switches & Routers for that site)

Configuration of Firewalls, Switches & Routers
• Led the effort in configuring the firewalls, switches and routers within the organization as and when required

Supervision and Management of all the Site Coordinators (IT Administrators at all locations )
• Represent the first point of contact for all IT administrators on all sites and provide support and guidance to help them resolve problem with the user machines, softwares at their site, Office Network regarding internet connectivity to the user laptops etc.

• Provide extended support by travelling to the sites and taking things in control if problem not resolved by IT administrators
• Guide IT administrators on various issues faced and their resolution to prepare them for future

Management of System Software Installation at Sites
• Lead the team of Site Co-ordinators (IT adminstrators) for software installations
• Equip them with softwares and the process of intallation on user laptops
• Provide necessary guidance on probable issues faced during installation and its day to day usage

Installation & Maintenance of Data Centre devices (Servers, Firewalls, Backup Library)
• Enable effective functioning of business by installing and maintaining all data center devices
• Ensure a regular check on all the devices, timely report critical issues and resolve problems
• Responsible for maintaining the IT devices ( Exchange Server, Fileserver, Backup Server)

Installation of Windows Server 2003/2008/2012 environment
• Ensure all servers work properly at every given time so no lag in the performance is observed and business runs as usual with no interruption

Disaster Management
• Schedule daily, weekly & monthly backups on the backup Tape Drives
• Report status to Management on a weekly/monthly basis

Maintainenance of Blackberry Servers
• Creation of User Profile & User Account of the employees on the dedicated BES Server
• Provide training to the users on Blackberry devices
• Address and resolve any issues faced by the users regarding their emails configured on Blackberry devices

Implementation & Maintenance of Windows Server 2003/2008/2012 servers
• Ensure smooth running of all servers that include AD Control, Fileservers, Faxservers, Antivirus & Backup servers

Management of company Active Directory
• Creation of New User Accounts and Email Address of new employees
• Maintain record for all the Organizational Units within the Active Directory
• Record keeping of the Systems list in the Active Directory to verify laptop users


Maintenance & Management of Office 365 system environment
As per the cloud based setup, management of following:

• Conduct trainings for the users on the usage of Skype for Business Effectiveness
• Encourage knowledge sharing and conduct sessions about One Drive for Business to ensure that the employees have access to their data without using their own laptops & from any part of the world

Maintenance of Exchange 2013 Server
• Operating in a hybrid cloud environment, accountable to keep a regular check on the Exchange server to enable smooth functioning of the business and employees at work.

Business Continuity and Data Management
• Recovery of data from daily scheduled back ups in case of accidental deletion of files by the end users
• Replace server Hard Disks & Backup Tape Drives with immediate effect upon failure. Ensure there is sufficient repository of hardware/spare Hard Disk Drives & Backup Tapes/spare laptops within the company
• Address and resolve problems faced by the employees regarding any IT Infrastructure & Software related issues on high priority