Anthea D'Souza, Executive Assistant to the Chief Operating Officer

Anthea D'Souza

Executive Assistant to the Chief Operating Officer

RAKBANK

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Hotel Manageent
Expérience
16 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 8 Mois

Executive Assistant to the Chief Operating Officer à RAKBANK
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2017

•Working closely with the COO to provide secretarial support and assistance in daily routine matters.
•Maintaining the COO's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
•Helping key executives make consistent decisions by advising them of historical precedents; serving as liaison between them and the COO.
•Arranging corporate travel and meetings by developing itineraries and agendas, booking transportation and arranging accommodation.
•Completes projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving, making adjustments to plans.
•Maintains confidence and protects operations by keeping information confidential.
•Arranging for reimbursements related to dining, travel, special allowances, etc.
•Coordinating HR activities related to staff, including completion of formalities related to new and resigned staff as well as transferred and newly confirmed employees.
•Playing a key role in activities related to Employee Engagement, planning team events.
•Support staff in execution of yearly objectives and appraisals.

Executive Secretary to the Group Head - Operations & Technology/HR Officer à Mashreq Bank
  • Émirats Arabes Unis - Dubaï
  • juin 2009 à août 2016

-• Worked closely with the Group Head to provide secretarial support and assistance in daily routine matters.
• Managed and maintained multiple calenders and inboxes.
• Produced documents, reports and presentations using MS Office and Oracle.
• Arranged travel and accommodation for staff for business purposes.
• Arranged for dining and travel reimbursements related to business.
• Organized orientation for new employees, onboarding, seat assignment, access to systems.
• Coordinated with manager and employee to facilitate employee confirmation after 6 months of staff joining.
• Issued transfer letters and updated information in case of internal transfers within the Group.
• Issued salary/employment certificates.
• Supported staff in execution of yearly MBO’s and appraisals.
• Maintained Group Organization charts.
• Assisted in planning employee training & development.
• Administered information regarding compensation and benefit plans and assisted with insurance claims.
• Organized quarterly employee town hall.
• Facilitated rewards and recognition programs and kept a track of the yearly budget.
• Assisted with employee communication and feedback through avenues such as employee satisfaction surveys, newsletters, employee focus groups and one-on-one meetings.
• Maintained petty cash, requisition of groceries and stationary, coordinated with general administration units in case of general wear and tear of furniture and fixtures, etc.

Executive Secretary (Temporary) à Team Y&R
  • Émirats Arabes Unis - Dubaï
  • octobre 2008 à décembre 2008

• Worked closely with the Executive Assistant to the Chairman to provide administrative support.
• Screened telephone calls and handled enquiries and requests when appropriate.
• Produced documents, reports and presentations using MS Office.
• Responsible for organizing and storing paperwork, documents and computer-based information.
• Arranged travel and accommodation for business purposes for all staff of Team Y&R.
• Arranged for conference room requirements and requisition of weekly office supplies

Executive Assistant to the Chairman à Consolidated Shipping Services LLC
  • Émirats Arabes Unis - Dubaï
  • octobre 2006 à août 2008

• Worked closely with the Chairman of the company to provide secretarial support.
• Managed and maintained multiple calenders and inboxes.
• Liaised with clients and other staff on behalf of the Chairman and organized meetings as required.
• Screened telephone calls, enquiries and requests, and handled them when appropriate.
• Produced documents, reports and presentations using MS Office.
• Organized paperwork, documents and computer-based information.
• Arranged travel and accommodation for business purposes for all staff of CSS.

Éducation

Diplôme, Hotel Manageent
  • à International Hotel Management Institute, Lucerne
  • avril 2001
Baccalauréat, English Literature
  • à St. Xavier's College
  • mars 1999

Specialties & Skills

Oracle HR
MS Office tools
Organization
Oracle Discoverer, Performance Management and HR System
Time Management
MS Office

Langues

Anglais
Expert
Hindi
Expert
Allemand
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