Operations/logistics and warehouse manager
AS SAL
مجموع سنوات الخبرة :12 years, 9 أشهر
Warehouse management
Logistics
Operations
Teletrade Holding Group (September 2009 - Present)
Senior Claim Officer, February 2012 - Present
• International Claim Control
• National Claim Control
• CRMAs and Returns Control
• Stock Movements and Adjustments
• Employee Ownership Control
Express Service Center Operation Manager, February 2011 - February 2012
• Stock management and Inventory Control
• Administrated billing systems and protocols
• In charge of accounts receivables balances and cash collection follow-ups
• Responsible for customer service and satisfaction
• Managed Administrative functions including deposits and overall store closing tasks
Service Center Workshop Manager, September 2009 -February 2011
• Control and monitor activities of people in the workshop.
• Co-ordinate workshop personnel to effectively and efficiently implement maintenance schedules.
• Prepare reports as required detailing work completed and work recommended to be completed.
• In charge of international communication related to repairs
• Responsible for customer service and satisfaction
FedEx Kinkos
Senior Production Officer, October 2004 - June 2007
• Administrated Store Production line
• Responsible for customer service and satisfaction
• Handled FedEx shipping orders
• Maintained Machine services
• Handled Store cash drop offs
• Trained new staff member on several software including Adobe Photoshop, Acrobat, Illustrator
Elixair Medical Inc.
Billing and Administrative Coordinator, September 2002-June 2004
• Administrated billing systems and protocols
• Assisted with accounts receivables balances and cash collection follow-ups
• Handled data entry functions and customer service calls
• Assisted in managing financial duties, including payroll and bank relations
• Maintained and upgraded information systems and network servers
• Trained office staff on several software solutions including Microsoft office and industry customized programs
Subway
Shift manager, April 2000-May 2002
• Managed Administrative functions including deposits, shift scheduling, inventory and overall store closing tasks
Other jobs and experiences are upon request
Bachelors in Computer Engineering and Technology (CET) University of DeVry, Long beach, CA Graduated summer 2008 Cumulative GPA: 3.11 out of 4.00