Business Development Consultant
Alpha Capital Savings and Loans Co.Ltd
Total years of experience :20 years, 1 Months
Develop an efficient and reliable business strategy for the setup of remittances and payments system for the bank to generate income and needed foreign exchange.
Monitor the quality of work to ensure appropriate level of service delivery.
Prepare monthly performance reports of operational activities for executive management.
Ensure that all staff are adequately trained on all the banks remittances and payment systems.
Develop and setup remittance and payment systems department for the bank.
Trained all front-line staff on the operations of the remittance and payment setup systems of the bank.
Develop compliance and money laundering policy guideline for remittances operations and ensure their strictly adhered to by all staff.
Research and identify trends, benchmark products and channels against competition.
Setup the remittances and payment department of the Bank.
Handle all remittances and payment challenges of the Bank.
Resolve all reconciliation issues on daily basis.
Handle all queries raised by remittances agents promptly.
Ensure that all remittances and related accounts are reimbursed adequately.
Monitoring and reconciling all branch suspense account to ensure accurate reimbursement and reporting.
Vetting of account authorization and account opening.
Confirmation and payment authorization of cheques from clearing.
Organized and supervised the training of staff on all bank operation processes to enhance efficiency.
Supervised the cross selling of the bank's products with relationship managers.