ANTOINETTE HADDAD, Franchise Consultant

ANTOINETTE HADDAD

Franchise Consultant

The Franchise Consultant Company - MENAT

Lieu
Qatar - Doha
Éducation
Diplôme, Social Media marketing ;Strategy and optimization
Expérience
20 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 2 Mois

Franchise Consultant à The Franchise Consultant Company - MENAT
  • Je travaille ici depuis novembre 2018
Key Account Executive à Darwish Travel
  • Qatar - Doha
  • Je travaille ici depuis octobre 2013

Develop new and fresh strategies to respond to high-volume client concerns
and meet budget guidelines.
Analyze market needs, develop account strategies and convey to chief
responsible personnel.
Propose new products to clients using entire data sources to prepare and
conduct optimum presentations.
Identify account distribution and resolve void issues.
Promote price point integrity and involve with retail level -parity at Headquarter.
Contribute in proper product quantity enabling client to retail profitably.
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Increase accounts revenue and identify fresh business opportunities adhering
to given budget structure.
Maintain client relations to build excellent reputation for service and produce
repeat business.
Interact regularly with top ten accounts related to weekly selling, deliveries .
Develop relations between company and client following details to ensure
quick response to identified problems.
Plan steadily and arrange work efficiently.
Schedule advance working appointments and respond promptly.
Helping retail section to promote all our products,
Following with Account section all financial problems and helping solving
problems.
Preparing proposals for new accounts.

Business Development Executive à Dasman Diabetes Institute
  • Koweït - Al Koweït
  • août 2012 à août 2013

Create marketing collateral (e.g. white papers, solution briefs, product data sheets, case
studies, etc.) to be used by sales and placed on the corporate website
Work with industry and media partners to develop go-to-market plans
 Manage marketing campaigns from time-to-time
 Assist in developing content for the company website
 Assist in developing marketing KPIs
 Participate in social media activities
 Contribute to the company’s overall marketing strategies
Work cross-functionally with several departments
 Contribute to the total effectiveness of the marketing department, communicating openly,
solving problems proactively, offering creative ideas and working as a positive, engaged team
member

SUPERVISIOR MIDDLE EAST AIRLINES à Darwish Travel /MEA
  • Qatar - Doha
  • janvier 2009 à juin 2012

•using a range of office software, including email, spreadsheets and databases;
•managing filing systems;
•developing and implementing new administrative systems, such as record management;
•recording office expenditure and managing the budget;
•organising the office layout and maintaining supplies of stationery and equipment;
•maintaining the condition of the office and arranging for necessary repairs;
•organising and chairing meetings with your staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this;
•overseeing the recruitment of new staff, sometimes including training and induction;
•ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies;
•carrying out staff appraisals, managing performance and disciplining staff;
•delegating work to staff and managing their workload and output;
•promoting staff development and training;
•implementing and promoting equality and diversity policy;
•writing reports for senior management and delivering presentations;
•responding to customer enquiries and complaints;
•reviewing and updating Tickets and reservations policies and ensuring they are observed;

•attending conferences and training.

Assistant Manager retail sales and industry affairs à Darwish Travel
  • Qatar - Doha
  • juin 2008 à janvier 2009

Developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff.Delegate tasks to the sales staff in the absence of the Sales Manager.

Assistant Manager retail sales and industry affairs à Darwish Travel
  • Qatar - Doha
  • juin 2008 à janvier 2009

Developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff.Delegate tasks to the sales staff in the absence of the Sales Manager.

Tour Operator à Brazil Travel & World Tourism travel Agency
  • Liban - Zahlé
  • janvier 2004 à mai 2008
  • janvier 2004 à mai 2008

Éducation

Diplôme, Social Media marketing ;Strategy and optimization
  • à LINKEDIN
  • septembre 2020
Diplôme, Time Management :working from home
  • à Linkedin
  • septembre 2020
Diplôme, key account management
  • à Linkedin
  • août 2018
Diplôme, Contract Management
  • à Madras Management training Institute
  • janvier 2017

,

Diplôme, Travel And Tourism Management
  • à American Universal College
  • janvier 2007

courses: IATA DIPLOME , Tourism and Travel Services Management

Diplôme, Project management
  • à Syscome information technology
  • janvier 2007

PMP certificate

Specialties & Skills

Interpersonal Skills
Customer Focus
Customer Feedback
Sale Negotiation
Corporate Sales
ADMINISTRATION
ASSISTANT MANAGER
BUDGETING
CONFERENCES
DATABASE ADMINISTRATION
EXECUTIVE MANAGEMENT
FILE MANAGEMENT
LAYOUT DESIGN
MANAGEMENT

Langues

Arabe
Langue Maternelle
Français
Expert
Espagnol
Moyen
Anglais
Expert

Loisirs

  • HAND MADE ARTISANA
    Own actually my own business of Hand made artisanat.