Regional General Manager - Corporate and Career
CTU Training Solutions (Pty) Ltd
Total years of experience :29 years, 6 Months
General Management:
Implementing and maintaining the KSF for the branch of Ensure compliance to all company’s systems, guidelines and policies.
Coaching, leadership, development and management of staff
Financial and performance reporting to Company Directors.
Identify new markets and opportunities to improve brand exposure.
Risk and change management.
Resolving contractual issues and disputes.
Developing positive relationships with key business contacts.
Possessing personality, energy and charisma to inspire, lead and develop staff.
Responsible for achievement of all performance related targets.
Assisting company accountants in the formulation of forecasts and budgets.
Incorporate national and regional programs and materials where appropriate.
Develop an overall human capital strategy and establish career paths within the network.
Operations
Establish and implement campus policies, goals, objectives and procedures.
Creating, managing and analyzing performance data and other information.
Encouraging, identifying and developing best practice strategy.
Ensuring compliance to all Environmental Health and Safety goals and objectives.
Working closely with Finances and IT departments.
Reports on budget and forecast performance.
Managing of facility acquisition, maintenance and renovations.
Marketing
Working closely with Sales Directors on both Corporate and Career Division to prospect, pitch and close new business
Involved in the day to day management of Corporate clients
Performance monitoring sales team
Maintaining contact with Corporate clients - Networking
Oversee and organize all marketing campaigns
Driving and managing the entire sales process - targeting top prospects, identifying client needs and provide solutions, negotiating and closing deals
Recruiting, training and developing new sales and marketing staff.
Maximizing sales performance through delivering exceptional customer experience, people management and cost control.
Design, implement and facilitate an effective regional marketing strategy
Liaising with Company Director’s to develop innovative marketing strategies
Overseeing and managing financial budgets
Management of sponsorships for conferences and events
Setting the scope, implementation, management and review of marketing campaigns
Building high performing, consistent data-driven culture across the region and at all levels of its operations.
Financial
Responsible for improving company’s cash flow by providing accurate financial information to company directors and CEO’s
Identifying areas for cost cutting and improvements
Ensuring that all financial controls for the division are met and adhered to
Ensuring that all payments are received to optimize overall growth and ensure constant cash flow.
Contribute to growth and achieving target of R12 million and above per annum.
HR Management:
Ensuring that right candidates with the right qualifications, skills and experience are employed
Undertaking staff performance reviews
Organizing and conduct weekly staff meetings. Act as a role model for junior staff by setting high standards through personal behavior and actions.
Ensure that staff comply with all company policies, processes and procedures, and addressing any shortfalls.
Report to company Executive’s and CEO’s regarding employment matters
Staff training and skills development.
Managing staff contracts, annual leave, sick leave and salaries
Conduct performance appraisal - KPI’s
Academic's
Ensure that all programme outlines are met and assessment schedules are on track
Ensuring resource availability and proper academic alignment with graduating student’s objectives
Ensure that all deadlines for assessments marking, feedback and rewrites was conducted
Managing facilitators’ reports and feedback, ensuring that all reports are on time and loaded onto SharePoint.
Administration of incoming/outgoing correspondence, including confidential documents
Typing of all correspondence, memorandums, etc
Minutes of meetings for yearly tenant meetings
Diary Management
Travel arrangements: (Tickets, Accommodation and Car Transport)
IT Management: working alongside IT service provider, ensuring effective running of networks
Event Management/Coordination of senior management meetings and executive functions
Preparation and completion of monthly Management Report’s to Co-owners for Board meetings
Assist marketing team with planning and coordinating of all promotions and exhibitions
Purchasing and distribution of stationery for the office
Managing and organizing recruitment of new staff, setting up appointments and training
Suppliers contracts
All filing procedures
Leasing Agent: (100 tenants occupying space in Mall)
Preparation, administration and distribution of all leasing documentation
Distribute payment reminder notices, balance due letter, non-compliance of policies notices, monthly utility bill’s.
Tracking of leasing documentation until completion
Liaison with all new potential tenants
Assist in the development and maintenance of ongoing good relationships with tenants
Conduct tours of units for applicants
Prepare lease renewals, co-ordinate all move-in dates and all changes regarding move-outs
Conduct credit check, screen and process new applicants for verification
Managing of day-to-day operations and ensure maximum optimization of resources
Continually monitor tenant mix to ensure commercially profitability to mall
Coordinate with Mall Manager and other department heads to ensure effective operation
Career Consultant/Career Guidance:
The main object of the company is to provide training under the IT Faculty, Commerce Faculty, Arts and Law Faculty and Business/Commerce Faculty. Responsible for enhancing career guidance, programming and coordination of resource for students.
Working closely with Sales Manager to prospect, pitch and close deals
Gaining a strong knowledge of students, brand and products
Participate in team building and sales training events
Address student concerns and ensure the resolution of issues in a timely manner
Maintaining contact with students - giving them regular updates regarding new courses
Define the need of each prospect and assist with career opportunities
Management of all related documentation
Meeting targets and deadlines
All marketing events and expo’s (Organizing thereof)
Administration of student database
Generating Presentations to grade 12 students and teachers
Awards/Achievements:
2008: Branch Career Consultant of the year - (Reaching Target Sales of R2, 5 Million)
Responsible for all administration and support to partners and 18 trainee accountants
Finalizing of all Closed Corporation and Company documents (Name changes, Issuing of shares, changes to directors)
Supervision over trainee accountants that all necessary documents correctly completed and sends to board of auditors
Updating of Company and Closed Corporation Register
Typing and finalizing of all financial statements and legal documents
Drafting and typing of correspondence and reports
Maintaining calendars, appointments and schedules of partners
Reviewing all incoming and outgoing correspondence, allocation to relevant persons and relevant departments of the Company
Debits and Credits
Transcripts of minutes of meetings, hearings, dictations and production of final format of document of company
Monitor and screen all incoming and outgoing calls, greeting visitors, take and relay messages, provide information if requested
Petty Cash
Handling all faxes and e-mail
Maintain and create all files, keep filing system up to date, sort alphabetically
Purchasing and distribution of stationery for the office
Arranging year-end functions
Reason for change: Opportunity to gain sales experience