antwanet wardeh, Operations Manager

antwanet wardeh

Operations Manager

Alabashyan Jewellers

Location
United Arab Emirates
Education
High school or equivalent, Natural Science and Computer
Experience
16 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 5 Months

Operations Manager at Alabashyan Jewellers
  • United Arab Emirates
  • My current job since January 2014

Oversaw new orders fulfillment, production, and delivery
• Followed up with existing and new clients on order taking or comments
• Overlooked different social media channels advertisement
• Developed new processes and procedures for the workforce to adhere to
• Oversaw new market designs and trends and creatively developed new ones with the designers
Key Accomplishments
• Managed the capacity planning for supply and demand thus reducing operational cost
• Improved customer relationship thus loyalty throughout continuous follow-up and problem-solving if any

Customer Relationship Officer at Arab Bank, Ham
  • United Arab Emirates
  • January 2008 to January 2010

Ensured full awareness of all products provided and constantly updated on all changes and amendments to product
features, procedures, and processes
• Maximized on cross-selling growth of existing customer base and identified new potential selling opportunities
• Participated in “In-house “training programs and workshops
• Performed adequate care and diligence in day to day conduct to protect Bank from financial and non-financial loss
• Establish and maintain strong professional relationships/connections internally and externally
Key Accomplishments:
• Attained the largest number of business clients openings as well as individual accounts
• Boosted the bank image/brand throughout the many new, different account acquisitions

Institute Manager at Biruni International Institute, Ham
  • United Arab Emirates
  • January 2002 to January 2006

Oversaw material development and delivery
• Maintained a classroom environment aimed at achieving maximum learning efficiency and personal safety
• Ensured adherence to school policies and classroom rules and assigned appropriate discipline when needed
• Incorporated technology into the classroom
• Established positive relationships with students, parents, fellow teachers, and staff to establish trust
• Maintained natural science lab functions planning for different classes
Key Accomplishments:
• Facilitated educational delivery throughout challenging ideas and ensured its understanding throughout the applied
activities
• Successfully fostered a classroom environment conducive to learning and promoting student-teacher interaction

Education

High school or equivalent, Natural Science and Computer
  • at Sagesse High-School
  • January 2008

,

Specialties & Skills

ACQUISITIONS
CAPACITY PLANNING
CUSTOMER RELATIONS
DELIVERY
FEATURES
FINANCIAL
IMAGING
MARKETING
PROCESS ENGINEERING