Deputy Manager
Tata Teleservices Ltd
Total years of experience :12 years, 10 Months
Worked as
Handled Channel sales for wireless business.
* Channel Sales Manager for Post-paid CDMA, GSM mobiles & Fixed Wireless Phones. The key deliverables
were Mobile post-paid, Fixed Wireless and Dongles through new & KAM accounts.
* Managing beat plan for Channel & FOS
* Ensuring right product mix for ensuring Channel ROI
Role: Responsible for Sales, Revenue, FTB, Market Exploration & development for Enterprise services (ILL,
VPN, IPLC, GMPLS, PRI, and Centrex etc.)
* Managing existing accounts voice & data accounts and ensuring revenue maximisation by developing
relationship and up-selling new launched product.
* Achieving Sales, installation and billing collection target by cross-selling and up-selling in existing accounts.
* Ensuring revenue collections on time by coordinating within the system and between cross functioning teams.
* Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum
service quality.
* Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their
requirements and customizing the services accordingly.
Role: The main scope of the study was to analyse the penetration & importance of sports in small towns in
India, and the scope regarding launch of internal sportswear brands of
Reliance Trends
Enterprise Sales.
* Enabling customer with service support
* Telecom Wallet share to be increased for TATA.
* Mapping of Top Management and key decision makers in.
* Accountable for incremental revenue from existing base via retention/cross sell/up sell.
* Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product
Per customer)
* New Customer Acquisition and Revenue enhancement on both voice, and Data (wireless and wire line)
through set of EVP (Enterprise Value Partner)
* Planning (Manpower, Business Target Achievement and EVP Operations).
* Driving and monitoring activity for Closure of Accounts
* Ensuring the retention of revenue with 0% churn + 0% sales reject
* Ensuring 100% customer satisfaction & transparency with the customers
Coordinating with the team across the organization for the timely delivery of services
Global Enterprise Business)
A detailed study on Consumer base for Beer Market. 2010
Title: Market Research
The idea behind the study was to find the reasons behind the increase in consumer base for Beer
Market in Bangalore (Beer capital of India).
2. A project on “Bio Diesel” 2008
Title: Production of Bio Diesel
The Idea behind the study was to highlight the Bio Diesel Production techniques
from
courses: Specialisation in Hospitality
courses: Specialisation in Hospitality
courses: Specialisation in Hospitality