Anuj Yadav

• Provided technical support for networking devices and end-user systems
• Performed firmware upgrades on routers, switches, and network device
• Configured IP addressing, VLANs, and routing parameters
• Troubleshot LAN/WAN connectivity issues and resolved outages
• Installed and maintained network and desktop equipment at client sites
• Documented incidents, configurations, and resolutions

• Conducted quality checks ensuring compliance with technical standards
• Reviewed training materials and evaluated trainee performance
• Guided students on practical and theoretical concepts
• Contributed to continuous improvement of training programs