Anupma Shukla

Customer care relationship Manager في Builders

• الهند - جورجاون
• أشغل هذه الوظيفة منذ يناير 2012

 Making all the allotment letter and agreements.
 Preparing demand letter and receipts, reminder.
 Updating Software for Collection, Cancellation and Transfer Cases.
 Operate to 4QT ( CRM software) Pinga and outlook for mailing purpose.
 Maintenance of all Daily/Weekly/Monthly MIS regarding Collections.
 Follow up the leads regarding collection of over dues on regular basis and closing them.
 Maintain master sheet for all the details of all client.
 Call to Customer Regarding payments.
 Solve customer queries.
 Prepare the MIS Reports Regarding Bookings/ Collections and due Month wise for Our Seniors.
 Maintain master sheet for all the details of all clients.
 Updating & Maintaining Dealer's Record and checking, verifying dealers Commission Bills etc.
 Call to Customer Regarding payments.