Senior Technical Writer (Consultant)
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Total des années d'expérience :14 years, 10 Mois
Responsibilities
•Work with internal teams to obtain an in-depth understanding of products and the documentation requirements
•End-to-end testing of software applications before developing content
•Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
•Create and maintain the information architecture
•Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
•Write easy-to-understand user interface text, online help and developer guides
•Create tutorials to help end-users use a variety of applications
•Research, write, edit and proofread complex technical data
•Design and establish style guidelines and standards for texts and illustrations to meet business needs
•Create, compile and deliver software developmental documentation packages
•Review, revise, modify or edit documents prepared by others
•Evaluate and recommend revisions to standards and guidelines
•Provide writing, editing and design support to other team members
Achievement
•As I am very good at multi-tasking, I am given opportunities to work on a variety of modules (Accounting, Payroll, Parts & Service and Trucking) of the various CDK applications for Automobile Industry.
•CDK Global is a spin-off unit of ADP Limited. It was incorporated in April 2015. Pertinent to this, rebranding of documents (around 900) were handled by me in a record time of 45 days and received appreciation from the company
•Write, edit and proofread user manuals, functional documents for MS-Axapta, administrator documents and other related documents
•Preparation of marketing material like fliers, proposals, filling up of RFPs (Request for Proposals), Power Presentations, Case Studies etc.
•Contribute, create and publish company’s Employees Newsletter
•Website content creation
•Creation of advertisement material
•Review / edit resumes as per company’s standards
Achievement
•Revived Employee Newsletter with a new look and feel; used flip book concept for generation of employee newsletter which was very well appreciated by the company
•In addition to technical writing, IIC engaged me as a Functional Consultancy for implementation of MS-CRM for one of IIC’s clients
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